Director: Communication Services – Polokwane – Department Of Communications And Digital Technologies

About the Role

The Department of Communications and Digital Technologies is seeking a skilled Director: Communication Services to join their Head Office in Polokwane. This pivotal role is at the heart of government operations, ensuring effective communication strategies that resonate with the community. By managing comprehensive communication policies and spearheading digital initiatives, the successful candidate will play a crucial role in enhancing public understanding of government activities and services. This position not only emphasizes the importance of clear communication but also aims to build trust and transparency between the government and its citizens.

As the primary spokesperson for the department, you will navigate the complexities of public relations, crisis management, and stakeholder engagement. Your work will directly impact how the community perceives and interacts with government initiatives, making it essential for fostering a positive relationship within the public sector. Your expertise in digital marketing and communication strategies will be instrumental in driving the department’s mission to inform and engage the South African populace effectively.

About the Department

The Department of Communications and Digital Technologies is dedicated to advancing the digital landscape in South Africa. Through its various initiatives, the department aims to promote inclusivity and accessibility in communication technologies, ensuring that all citizens can benefit from the digital revolution. Working here means contributing to significant projects that empower communities, enhance service delivery, and bridge the digital divide. Together, we strive to create a connected South Africa that harnesses the power of technology for the greater good.

What You’ll Do

• Develop and implement comprehensive communication strategies aligned with organizational goals.
• Manage and facilitate the creation of strategic and operational plans.
• Serve as the primary spokesperson, handling press releases and crisis communication initiatives.
• Build and maintain relationships with key stakeholders and lead public relations efforts.
• Oversee the production of high-quality digital content across various formats, focusing on audience engagement.
• Drive the department’s digital presence through effective social media management and campaign analytics.
• Lead and mentor the communications team in digital marketing best practices and ethical communication.
• Manage budgets and advertising spend while tracking performance metrics across digital platforms.

What You’ll Need

• An undergraduate qualification (NQF 7) in Communications, Digital Marketing, Journalism, Media Studies, Public Relations, or a related field.
• A post-graduate qualification focused on marketing or strategic communication is highly advantageous.
• At least five years of experience at a middle or senior managerial level in communications, with a strong emphasis on digital marketing and public relations.
• Experience in handling high-pressure situations, including media crises and large-scale online campaigns.
• Public sector communication experience is preferred, along with a valid driver’s license.
• Strong interpersonal skills, strategic mindset, and resilience under pressure.
• Multilingual proficiency and a commitment to ethical practices in communication.

How to Apply

Please submit your application before the closing date as late applications will not be considered.