About the Role
The Department of Employment and Labour is seeking a Deputy Director: Performance Improvement to join their team in Hatfield, Pretoria. This pivotal role is crucial in enhancing governance frameworks and performance improvement initiatives across the department. By coordinating and facilitating the delivery of these frameworks, you will play a significant part in ensuring that the department operates efficiently and effectively, ultimately benefiting the broader South African community.
In this role, you will be responsible for assessing and implementing governance structures that promote sound operational practices. Your efforts will not only help in maintaining compliance but also foster an environment of transparency and accountability within the department. Working in Pretoria, you will be at the heart of public service, contributing to the overall mission of improving the lives of South Africans through effective governance.
About the Department
The Department of Employment and Labour is dedicated to creating a fair and inclusive labour environment in South Africa. With a mission to promote equitable employment opportunities and rights, the department focuses on ensuring compliance with labour laws and enhancing the overall quality of work life for all citizens. Working in this department means being part of a team that drives positive change and supports the development of a robust economy through effective labour market policies.
What You’ll Do
- Coordinate and monitor the implementation of governance frameworks and performance improvement initiatives.
- Facilitate the establishment and operational activities of governance and compliance committees.
- Provide secretariat services to governance committees, ensuring effective communication and documentation.
- Advise on the development and maintenance of policies, standard operating procedures, and business processes.
- Maintain a comprehensive database of policies and procedures to ensure accessibility and compliance.
- Identify and recommend process improvements in collaboration with business units and IT.
- Establish quality standards for programme delivery, ensuring outcomes align with defined benchmarks.
- Assist in managing project administrative activities and interfacing with oversight structures for effective governance.
What You’ll Need
- A relevant NQF level 7 qualification or degree in Risk Management, Governance and Compliance, or a related field.
- A minimum of three years’ experience at a middle management level in a Governance and Compliance environment.
- A training certificate in Business Process Management or similar qualification.
- Strong knowledge of governance, compliance, and policy coordination.
- Excellent planning, execution, and communication skills.
- Ability to engage stakeholders effectively and promote teamwork.
- Demonstrated initiative and reliability in delivering quality work.
How to Apply
Application instructions are provided below.
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Requirements
An appropriate NQF level 7 qualifications / Degree in Risk Management / Governance and Compliance / Operational Management/Quality Management or relevant equivalent qualification as recognised by the South African Qualifications Authority.A minimum of three (3) years' experience at Assistant Director/Middle Management level in a Governance and Compliance environment.
Training certificate in Business Process Management or related training.
Skills / Competencies and Knowledge: Job knowledge, Quality of Work, Initiative, Planning and Execution, Communication, Teamwork, Reliability, Service Delivery Innovation, Governance and Compliance, Policy Coordination, Business Process Analysis and Mapping, Quality Management/Assurance, Stakeholder Engagement, Benchmarking, Research.
Job Duties
The purpose of the post is to coordinate, facilitate and monitor the delivery of governance frameworks and performance improvement initiatives.The successful candidate will facilitate the review and implementation of governance frameworks and assess the governance structure to embed sound governance in the Department.
Establish and coordinate governance and compliance committee (GCC) activities and provide operational and secretariat services to the committee.
Coordinate processes and advise functional areas on developing and maintaining policies.
Business Processes and Standard Operating Procedures (SOPs) in line with approved guidelines and a risk- based approach.
Maintain a comprehensive, up-to-date database of policy, SOP, and business process blueprints and registers to ensure consistency, accuracy, and accessibility, and to monitor compliance.
Identify and advise on processes that could be reengineered, in collaboration with the business units and IT, to improve operational effectiveness.
Facilitate the establishment of quality standards for programme delivery to ensure outcomes meet defined standards.
Manage the development of governance terms of reference and charters and monitor their effective rollout and adoption across the Department.
Assist in interfacing with oversight structures through effective processing of their recommendation.
Assist with enterprise project management administrative activities where required.
Contributing to key result areas such as project management, managing financial resources, driving change and operational excellence and managing compliance.
