Deputy Director: Learner Records – Pretoria – National School Of Government

About the Role

The National School of Government is seeking a Deputy Director: Learner Records to join its dedicated team in Pretoria. This pivotal role is essential for ensuring the integrity and accuracy of learner records within the public service framework. As the Deputy Director, you will oversee the verification of invoices and course offers, ensuring that all data uploaded on the MyNSG platform meets the highest standards of quality and compliance. Your efforts will directly contribute to enhancing the educational outcomes for public service learners, making a significant impact on the community and the broader public service in South Africa.

In this role, you will be at the forefront of quality assurance processes, conducting audits and implementing corrective measures that safeguard the integrity of learner assessments and certification. By managing resources effectively and fostering relationships with stakeholders, you will play a crucial part in shaping the future of education and training within the public sector, thus enriching the lives of many South Africans.

About the Department

The National School of Government (NSG) is dedicated to enhancing the capacity and capability of the public service through effective training and development. Its mission is to promote a skilled, educated, and competent workforce that can meet the needs of citizens and deliver quality public services. Working within this department means being part of an organization that is committed to professional development, accountability, and excellence in the public service.

The NSG plays a vital role in shaping government policies and practices, providing training and development initiatives that empower public servants. As a member of this team, you will contribute to a meaningful mission focused on improving the lives of South Africans through effective governance and service delivery.

What You’ll Do

• Verify the accuracy of invoices and course offers for learner records
• Ensure compliance with quality assurance standards and control measures
• Conduct audits and reviews of learner records and data on MyNSG
• Respond to learner and client queries, ensuring timely resolution
• Manage relations with Education and Training Quality Assurers (ETQAs)
• Oversee the submission and tracking of assignments and assessments
• Implement assessment policies in collaboration with higher education institutions
• Supervise and manage resources within the sub-directorate

What You’ll Need

• A Bachelor’s Degree at NQF level 7 in Public Administration or a related field
• A minimum of five years of relevant experience, including three years at the Assistant Director level
• Knowledge of the Skills Development landscape in South Africa
• Strong understanding of relevant public sector policies and legislative frameworks
• Advanced computer literacy, especially with MS Office and data analysis software
• Excellent interpersonal, problem-solving, and communication skills
• Proven ability to manage projects and lead teams effectively

How to Apply

Please refer to the application instructions below to submit your application for the Deputy Director: Learner Records position.