Client Service Officer – Makhanda & Nqanqarhu – Department Of Employment And Labour

About the Role

The Department of Employment and Labour is seeking motivated individuals for the position of Client Service Officer: Public Employment Services at its Labour Centres in the vibrant towns of Makhanda and Nqanqarhu. This role is essential in helping the local community by providing support and services to work-seekers, ensuring they have access to employment opportunities that can change their lives. As a Client Service Officer, you will play a pivotal role in connecting individuals with the resources they need to achieve their career aspirations.

Working in either Makhanda or Nqanqarhu, you will be at the forefront of public service, contributing to the government’s mission of reducing unemployment and fostering economic growth. Your efforts will not only assist individuals in finding work but also enhance the overall economic landscape of the Eastern Cape. This position provides a unique opportunity to make a difference in people’s lives while working within a supportive and dynamic environment.

About the Department

The Department of Employment and Labour is dedicated to promoting fair labour practices and ensuring equitable opportunities for all South Africans. With a mandate to enhance employment services, the department aims to facilitate job placements and provide essential support for both job seekers and employers. Working here means being part of a team committed to fostering a fair and inclusive job market, making your contribution to public service truly meaningful.

What You’ll Do

• Render registration services for work-seekers on the Employment Services System of South Africa (ESSA).
• Assist in registering available work and learning opportunities on ESSA.
• Refer work-seekers to Employment Counselling services for guidance and support.
• Provide administrative support for placing work-seekers in suitable employment and learning opportunities.
• Perform general administrative duties and participate in advocacy sessions as required.

What You’ll Need

• A Grade 12/National Senior Certificate.
• No prior experience is required for this role.
• A valid driver’s license is an added advantage.
• Knowledge of departmental policies, procedures, and relevant labour legislation.
• Strong interpersonal and communication skills, both verbal and written.
• Computer literacy and problem-solving abilities.
• Listening skills and the ability to interpret legislation effectively.

How to Apply

Please refer to the application instructions below.