Assistant Director: Photo Capturing – Tshwane – Department Of Home Affairs

About the Role

The Department of Home Affairs is seeking a dedicated and skilled Assistant Director: Photo Capturing to join its team at the Head Office in Tshwane. This pivotal role involves managing the daily operations of the photo capturing unit while ensuring the efficient processing of fingerprints and photographs. Your contributions will play a vital role in upholding the integrity of civic services, which are essential for the identification and documentation of citizens in South Africa. By effectively coordinating these operations, you will help maintain public trust and ensure that community members receive necessary services in a timely manner.

In this position, you will oversee a dynamic and supportive team dedicated to excellence in public service. This role is not just about managing tasks; it’s about leading a team that directly impacts the lives of South Africans by ensuring that their identification processes are handled accurately and efficiently. Your leadership will foster an environment where all staff members feel empowered to contribute their best, making a real difference in the community.

About the Department

The Department of Home Affairs is charged with the responsibility of managing critical services such as civil registration, immigration control, and the issuance of identity documents. Its mission is to ensure secure, efficient, and accessible services for all citizens and residents of South Africa. Working within this department offers a unique opportunity to contribute to the country’s governance and public service, making a meaningful impact on the lives of individuals and communities.

As an employee of the Department of Home Affairs, you will be part of a team that strives for excellence in public administration. The department is committed to service delivery that reflects the values of integrity, accountability, and responsiveness to the needs of society.

What You’ll Do

• Manage daily operations of the photo capturing unit.
• Coordinate fingerprint capturing and processing of applications.
• Oversee the work of senior fingerprint officers and fingerprint officers.
• Ensure compliance with DHA guidelines in processing photographs and fingerprints.
• Prepare monthly reports on project status and progress.
• Testify in court regarding fingerprint and identification matters.
• Provide training and support to fingerprint personnel.
• Investigate and resolve exceptional cases promptly.
• Collaborate with stakeholders to enhance service delivery.
• Develop training manuals and conduct feasibility studies on best practices.

What You’ll Need

• An undergraduate qualification in Operations Management, Public Management, Administration, Business Management, or Social Science at an NQF level 6.
• A minimum of 3 years of supervisory experience.
• Experience in Civic and Immigration Services.
• Knowledge of Workflow and capacity planning.
• Familiarity with Civic Services Regulations and the Immigration and Refugee Acts.
• Understanding of the Public Finance Management Act and Treasury regulations.
• Strong leadership and people management skills.
• Excellent communication, analytical, and problem-solving abilities.
• Proficiency in business process modeling and report writing.

How to Apply

Applications compliant with the “Directions to Applicants” above must be submitted online at the application portal.