Assistant Director: Operation Systems Support Services – Pretoria – Unemployment Insurance Fund

About the Role

The Unemployment Insurance Fund is seeking a dedicated Assistant Director: Operation Systems Support Services to join its team in Pretoria. This role is essential for ensuring that the systems facilitating unemployment insurance applications are not only accessible but also efficient and effective. You will play a critical part in the public service sector, directly supporting the community by streamlining operations that impact many South Africans seeking assistance during challenging times.

In this position, you will be tasked with managing resources effectively, including human, financial, and physical assets. Your expertise will help coordinate various applications within the Business Operations unit, ensuring that service providers and suppliers meet their contractual obligations. By joining the Unemployment Insurance Fund, you will contribute to a pivotal mission aimed at supporting unemployed individuals and promoting financial stability across the nation.

About the Department

The Unemployment Insurance Fund is dedicated to providing temporary relief to workers who become unemployed. Its mission is to ensure that citizens have access to financial support when facing job loss, thereby promoting economic stability and enhancing the overall well-being of the South African workforce. Working within this department means you are part of an organization that values social responsibility and plays a vital role in the public service landscape of South Africa.

What You’ll Do

• Facilitate operations applications to ensure smooth functionality and user accessibility.
• Provide support in managing contracts with service providers and suppliers.
• Coordinate application processes within Business Operations for optimal efficiency.
• Manage resources, including human capital, financial assets, and equipment.
• Ensure compliance with relevant legislation and policies in operational systems.

What You’ll Need

• An undergraduate qualification in Public Management, Business Management, or Information Technology at NQF level 6, recognized by SAQA.
• Four years of experience in application support or systems management, with at least two years in a supervisory role.
• Knowledge of the Public Finance Management Act (PFMA) and related legislation.
• Proficiency in SAP Business Intelligence, including design and universe creation from SAP BW.
• Strong communication, people management, analytical, and organizational skills.

How to Apply

Please refer to the application instructions below.