Assistant Director: Information Communication – Pretoria – Department Of Information And Communication Technology

About the Role

The Department of Information and Communication Technology is seeking a dedicated Assistant Director: Information Communication based in Pretoria, Gauteng. This position plays a crucial role in ensuring reliable and efficient network connectivity within the department, impacting the overall functionality of various public service applications. By providing essential Local Area Network (LAN) and Wide Area Network (WAN) support, you will directly contribute to the smooth operation of vital ICT services that serve the community and enhance the public service experience across South Africa.

In this role, you will be at the forefront of managing and resolving network infrastructure issues, which is pivotal for maintaining the integrity of communications within government operations. Your expertise will help foster a secure and effective ICT environment, allowing the department to deliver its services more efficiently to the citizens of Gauteng and beyond.

About the Department

The Department of Information and Communication Technology is dedicated to advancing South Africa’s technological landscape by implementing and managing innovative ICT solutions. With a mission to enhance the accessibility and reliability of information and communication services, the department plays a key role in supporting various governmental functions. Working here means being part of a team that is committed to improving public service delivery through technology, making a meaningful impact on the lives of South Africans.

What You’ll Do

• Provide support for Local Area Network (LAN) and Wide Area Network (WAN) connectivity.
• Monitor and report on the functionality of network systems and applications.
• Manage network infrastructure components, including switches, routers, and access points.
• Facilitate new user creation and termination processes on the departmental network.
• Compile monthly IT reports and manage ICT servers and applications.
• Conduct regular assessments of server environments and access controls.
• Install and update ICT applications, ensuring system security and functionality.
• Manage ICT calls logged by users, ensuring timely resolution within service level agreements.
• Participate in central ICT projects, contributing to the rollout of new initiatives.
• Supervise the day-to-day operations of the IT unit and manage staff allocations.

What You’ll Need

• A Grade 12 Certificate and a National Diploma (NQF level 6) / Degree in Information Technology, Computer Science, or a related field.
• A minimum of 3 years’ experience in an ICT environment at junior management level, specifically with LAN and WAN.
• Knowledge of government systems, ICT policies, and the South African ICT landscape.
• Strong planning, organising, and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Advanced computer literacy and financial management skills.
• A valid driver’s license.

How to Apply

Applications can be submitted by hand delivered during office hours to: 524 Stanza Bopape and Steve Biko Street, Arcadia, Pretoria, 0001 or by email to [email protected].