Assistant Director: Consumer Education & Advice – Giyani – Department Of Consumer Affairs

About the Role

The Department of Consumer Affairs is seeking a dedicated Assistant Director: Consumer Education & Advice based in Giyani, Mopani District. This vital role is designed to enhance consumer rights and provide essential support to the community. As an Assistant Director, you will be at the forefront of ensuring that consumers receive the education and advice they need to make informed decisions, thereby fostering a fair marketplace in South Africa. Your contributions will directly impact the lives of citizens, ensuring their voices are heard and their rights protected.

By facilitating compliance inspections and representing consumers in the Consumer Court, you will play a significant role in upholding the integrity of consumer laws. This position is not only about compliance but also about educating the public on their rights and responsibilities, making it a pivotal function within the public service sector.

About the Department

The Department of Consumer Affairs is committed to protecting consumer rights and promoting fair trade practices across South Africa. The department’s mission includes ensuring compliance with relevant consumer legislation and providing education programs that empower individuals with the knowledge they need to navigate the marketplace effectively. Working in this department offers a meaningful opportunity to contribute to the welfare of the community, ensuring that all consumers can engage with confidence in their economic activities.

What You’ll Do

• Facilitate and conduct compliance inspections to ensure adherence to consumer protection laws.
• Investigate cases and provide mediation services for consumer disputes.
• Represent consumers in the Consumer Court, advocating for their rights.
• Offer secretariat services during hearings and meetings related to consumer matters.
• Manage and utilize financial, human, and physical resources in compliance with directives and legislation.

What You’ll Need

• An NQF 6 qualification in Commercial Law, Law, Business Management, or Public Administration as recognized by SAQA.
• Three to five years of experience in Commercial Law, Business Administration, or Public Administration.
• A valid driver’s license (with exceptions for persons with disabilities).
• Knowledge of relevant consumer legislation and regulations in South Africa.
• Strong skills in customer care, presentation, report writing, and communication.
• Proficiency in negotiation, administrative management, planning, and organization.
• Analytical thinking, attention to detail, and public speaking abilities.
• Basic computer literacy and project management skills.

How to Apply

Please submit your application before the closing date as late applications will not be considered.