Assistant Director: Board Services And Case Management – Pretoria – Unemployment Insurance Fund

Assistant Director: Board Services and Case Management at the Unemployment Insurance Fund in Pretoria, a rewarding government job in South Africa

Published 19 September 2026
Closing Date 5 October 2026
Location
Type
Opportunity

About the Role

The Unemployment Insurance Fund is seeking a dedicated Assistant Director: Board Services and Case Management to join their team in Pretoria. This critical position is responsible for facilitating investigations on national appeal cases referred by provinces, ensuring that the Fund operates efficiently and effectively. The role plays a vital part in supporting the community by providing technical assistance on inquiries from significant stakeholders, including the Minister’s Office and the Public Protector, thereby contributing to the overall integrity and transparency of public service in South Africa.

In this role, you will also manage resources within the Sub-Directorate, ensuring that financial, human, and material assets are optimally utilized. Your work will directly impact the lives of South Africans relying on the Unemployment Insurance Fund, making it a meaningful opportunity for anyone passionate about public service and making a difference in the community.

About the Department

The Unemployment Insurance Fund is a cornerstone of South Africa’s social security system, designed to provide financial relief to workers who become unemployed. By ensuring citizens have access to these essential services, the Fund helps alleviate poverty and support economic stability throughout the country. Working within this department means being part of a mission that prioritizes the welfare of South Africans and promotes fair labour practices.

What You’ll Do

  • Facilitate investigations on national appeal cases referred by provinces.
  • Provide technical support for inquiries directed to the Fund from key stakeholders.
  • Manage administrative tasks and support services for the Board.
  • Oversee the management of financial, equipment, and human resources within the Sub-Directorate.

What You’ll Need

  • A three-year tertiary qualification (NQF Level 6) in Public Administration or Business Administration.
  • A minimum of four years of experience, including two years in Board Services and a supervisory role.
  • Solid knowledge of relevant legislation, including the Public Finance Management Act and the Unemployment Insurance Act.
  • Strong skills in financial management, communication, and problem-solving.

How to Apply

Please refer to the application instructions below.

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Requirements

Three-year tertiary qualification (NQF Level 6) Public Administration and Business Administration.

Four (4) years’ experience of which two (2) years must be functional experience in Board Services and secretariat environment and two (2) years at supervisory level.

Knowledge: Public Finance Management Act (PFMA).

Promotion of Access to Information Act (PAIA).

Protected Disclosure Act.

Unemployment Insurance Act (UIA).

Unemployment Insurance Contributions Act (UICA).

Labour Relations Act (LRA).

Public Service Act (PSA).

Public Service Regulations (PSR).

Appeal Processes and Procedures.

Board Services Charter.

Skills: Financial Management.

Communication.

Analytical.

Problem Solving.

Presentation.

Planning and Organizing.

Computer Literacy.

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Job Duties

Facilitate investigations on national appeal cases referred by Provinces.

Provide technical support on enquiries referred to the Fund (e.

g Minister’s Office, Public Protector, Director-General and Commissioner).

Provide administrative and support services to the Board.

Manage resources (Financial, Equipment/ Assets/ Human Resources) in the Sub- Directorate.

Salary

R487 197 per annum, plus 37% in lieu of benefits.

How to Apply

email: [email protected] For Enquiries: Ms LJ Van Wyk Tel No: (012) 337 1950