About the Role
The Department of Public Service and Administration is seeking a dedicated Administrative Officer: Losses & Claims to join their dynamic team in Pretoria, Gauteng. This role plays a crucial part in ensuring the effective administration of losses and claims, contributing to the overall efficiency and accountability of public services. As someone who will work diligently to manage and mitigate losses, you will be vital in fostering trust and transparency within the community, ensuring every claim is handled with the utmost care and compliance.
In this position, you will engage with various stakeholders, overseeing the compliance review of invoices and conducting thorough investigations. Your efforts will directly impact the department’s ability to serve the public effectively, making sure that every claim is processed accurately and in line with established regulations. This is not just a job; it is an opportunity to make a meaningful difference in the lives of South Africans through diligent public service.
About the Department
The Department of Public Service and Administration is committed to promoting an efficient and accountable public service. It is dedicated to enhancing service delivery and ensuring that all administrative processes are conducted transparently and effectively. By working here, you will be part of an organization that values integrity, professionalism, and a strong commitment to serving the people of South Africa, making your contributions both rewarding and impactful.
What You’ll Do
- Administer and manage losses and claims processes.
- Conduct compliance reviews of losses and claims invoices.
- Liaise with stakeholders to investigate claims thoroughly.
- Compile and review legal memos and ensure implementation of legal opinions.
- Maintain and update registers for losses and claims accurately.
- Contribute to the review of policies and Standard Operating Procedures.
- Conduct awareness sessions within the department regarding losses and claims.
- Prepare monthly and quarterly reports on claims and losses.
- Clear suspense accounts and compile journals for damage vehicle accounts.
- Provide general office support services and administrative assistance.
- Supervise and motivate staff through performance agreements.
- Assist in developing and reviewing the operational plan.
- Manage procurement processes and maintain Demand Management and Procurement Plans.
What You’ll Need
- A Grade 12 Certificate and National Diploma in Public Administration, Public Management, Business Administration, Business Management, Public Finance, Financial Accounting, or Financial Management.
- A minimum of 1 year of experience in losses and claims administration.
- Knowledge of Public Service Regulation, Financial Procedures, and Treasury Regulations.
- Strong computer literacy and interpersonal skills.
- Excellent organizational and planning skills.
- Effective written and verbal communication skills.
- Solid analytical, problem-solving, and financial management skills.
How to Apply
Applications can be submitted by hand delivery during office hours to 20 Steve Biko Street, Agriculture Place, Arcadia, Pretoria, 0002 or by email [email protected].
Requirements
Applicants must be in possession of a Grade 12 Certificate and National Diploma in Public Administration / Public Management / Business Administration / Business Management /Public Finance / Financial Accounting / Financial Management.Minimum of 1 year experience in losses and claims administration.
Job related knowledge: Public Service Regulation, Financial procedures, Treasury Regulations, Basic Accounting System (BAS).
Job related skills: Computer literacy, interpersonal skills, organising and planning skills, communication skills (written and verbal), analytical skills, problem solving skills and financial management skills.
Job Duties
Administration of losses and claims.Conduct compliance review of losses and claims invoices.
Conduct investigations of losses and claim by liaising with different stakeholders.
Compile and /or review memos to Legal Services to obtain a legal opinion.
Ensure that legal opinions are implemented.
Maintain and update registers for losses and claims.
Provide input in the review of policies and Standard Operating Procedures.
Conduct awareness within the department on losses and claims.
Monthly and quarterly reporting.
Clearing of suspense account.
Compile journals to clear the Damage Vehicle Suspense Account.
Prepare reconciliation of processed journals to Losses & Claims Registers for accuracy and completeness.
Render general office support services.
Supervise, motivate and develop staff through individual 5 performance agreements.
Provide assistance in the development and / reviewing of the operational plan.
Compile various submissions / memoranda and responses.
Administer leave forms / attend to queries.
Make travel / conference bookings and confirmations.
Provide secretariat services.
Administer the procurement of goods and services.
Compile, manage and maintain the Demand Management Plan.
Compile, manage and maintain the Procurement Plan.
