Administrative Officer: Ict Infrastructure – Polokwane – Department Of Information And Communication Technology

About the Role

The Department of Information and Communication Technology is seeking a dedicated Administrative Officer for ICT Infrastructure in Polokwane. This role is pivotal in managing telecommunications contracts, administering services, and supervising essential operations such as the switchboard and call centre. By ensuring efficient communication systems, you will contribute significantly to public service and community well-being, making it easier for various government departments to operate effectively.

Based in the vibrant city of Polokwane, this position not only supports government functions but also enhances the connectivity and efficiency of services that citizens rely on daily. The successful candidate will play a key role in maintaining proper record-keeping, engaging with stakeholders, and ensuring financial controls are adhered to, thus fostering an environment of transparency and accountability within the department.

About the Department

The Department of Information and Communication Technology is committed to providing robust and reliable telecommunications services to support government operations across South Africa. With a focus on modernizing infrastructure and enhancing communication capabilities, this department plays a crucial role in facilitating seamless interaction between government entities and the public. Working here means being part of a transformative journey, contributing to the advancement of technology in the public sector, and making a positive impact on South African society.

What You’ll Do

• Manage telecommunications contracts and ensure compliance with service agreements
• Administer telecommunications services to support departmental functions
• Supervise switchboard and call centre operations for optimal performance
• Oversee billing and financial controls to ensure accuracy and transparency
• Maintain accurate records of telecommunications activities and contracts
• Engage with and support stakeholders to enhance service delivery

What You’ll Need

• A National Senior Certificate or equivalent qualification
• An appropriate undergraduate qualification (NQF 6) in Public Administration, Office Administration, or a related field recognized by SAQA
• A minimum of two years’ experience in Public Administration or Telecommunications and Office Equipment Management
• Strong organizational and communication skills
• Ability to manage multiple tasks and work effectively in a team environment

How to Apply

Please submit your application before the closing date as late applications will not be considered.