Administration Officer – Upington – Department Of Basic Education

About the Role

The Department of Basic Education is looking for a dedicated Administration Officer for District Monitoring Evaluation, based in Upington, located in the Zwelentlanga Fatman Mgcawu District. This pivotal role involves assessing and enhancing the effectiveness of police services within the community, ensuring that safety and security standards are upheld. By conducting unannounced visits and thorough evaluations at police stations, you will have a direct impact on the quality of service delivered to the public, helping to identify areas that require improvement and fostering a safer environment for all residents.

This position is crucial in the realm of public service, as it provides you with the unique opportunity to contribute to the oversight of the South African Police Service (SAPS). Your efforts will not only help in monitoring compliance with national standards but also ensure that the voices and concerns of the community are heard and addressed. The work you do will play an essential role in building trust between the police and the community, ultimately aiming for a more effective and responsive police force.

About the Department

The Department of Basic Education is committed to fostering an inclusive and accountable education system that serves all South Africans. Its mandate includes ensuring that all citizens have access to quality education and that public services, such as the police, operate efficiently and effectively. Working within this department means being part of a team that values transparency, accountability, and community engagement. Your contributions will directly influence the educational landscape and public safety, making a meaningful difference in the lives of South Africans.

What You’ll Do

• Conduct monitoring exercises and evaluate the effectiveness of police services at various police stations.
• Perform unannounced station visits to assess compliance with national standards.
• Identify non-compliant police stations and gaps during assessments.
• Draft improvement plans to address shortcomings identified in evaluations.
• Ensure accurate documentation of visits in the Occurrence Book.
• Develop and compile reports on findings and recommendations after visits.
• Monitor the resolution of cases reported at police stations.
• Assist in resolving service delivery complaints and provide advice for performance improvement.
• Implement District Court Watch Brief Assessments at local courts.
• Report on service delivery standards and improvements following evaluations.

What You’ll Need

• NQF Level 6 Diploma in Public Administration.
• Diploma in Police Science is an added advantage.
• Proficiency in computer skills.
• Valid driver’s licence.
• Knowledge of national legislation and compliance monitoring.
• Strong report writing skills.
• Willingness to travel as required.

How to Apply

Please refer to the application instructions below.