About the Role
The Department of Correctional Services is seeking a dedicated Visitors Committee Coordinating Officer based in Bloemfontein, part of the Central Management Region. This role is essential for maintaining effective oversight and support within the Independent Correctional Centre Visitors (ICCV) network. By managing and supervising ICCVs, the successful candidate will play a pivotal role in ensuring that the needs and concerns of the public are addressed within the correctional system, thereby enhancing community trust and engagement in public service.
As a Visitors Committee Coordinating Officer, you will be involved in a variety of critical tasks including coordinating meetings, managing complaints, and overseeing performance evaluations. This position not only requires strong management skills but also a commitment to upholding the values of justice and rehabilitation. The work you do here will significantly contribute to improving the lives of individuals within the correctional system and fostering a more transparent and accountable environment.
About the Department
The Department of Correctional Services is responsible for the management and rehabilitation of offenders in South Africa. Its mission is to ensure a safe and secure environment for all, while promoting the reintegration of offenders into society. Working within this department means being part of a transformative process that aims to reduce recidivism and support the rehabilitation of individuals, ultimately strengthening communities and enhancing public safety.
What You’ll Do
- Provide management, supervision, and control of Independent Correctional Centre Visitors in the region.
- Coordinate and monitor ICCV activities, allocating work and reviewing reports.
- Manage the induction and training arrangements for new ICCVs.
- Handle complaints, ensuring proper recording and timely escalation.
- Coordinate Visitors’ Committee and stakeholder engagement meetings, preparing agendas and compiling minutes.
- Conduct performance evaluations and compile management reports.
- Maintain accurate records and registers in support of oversight activities.
- Liaise with correctional centres, ICCVs, and internal stakeholders to ensure effective oversight and support.
What You’ll Need
- Senior Certificate/Grade 12 qualification.
- Degree or National Diploma in Public Administration, Public Management, Office Management, or a related field (NQF level 6).
- A minimum of 5 years’ experience in the Justice Cluster and at least 2 years of supervisory experience.
- Valid Driver’s License.
- Knowledge of the Public Finance Management Act and National Treasury Regulations.
- Proficient computer skills, especially in MS Office applications.
- Excellent interpersonal, verbal, and written communication skills.
- Strong planning, organizational, and problem-solving abilities.
- Attention to detail and effective conflict resolution skills.
How to Apply
Applications to be submitted through the following link: https://forms.gle/L5DQwavvqqhgFnya8 or hand delivered to Fedsure House, 3rd Floor 62 St Andrews Street, Bloemfontein, 9300.
Requirements
Applicants must be in possession of a Senior Certificate/Grade 12, Degree/ National Diploma in Public Administration/Public Management/Office Management or equivalent qualification at NQF 6 as recognised by SAQA.A minimum of 5 years’ experience in the Justice Cluster and a minimum of 2 years’ supervisory experience.
Valid Driver’s License.
Knowledge of the Public Finance Management Act, Public Service Act and Regulations and National Treasury Regulations.
Skills and competencies: computer literacy (MS Office, Excel and PowerPoint), sound interpersonal relations, communication skills (verbal and written), planning and organisational skills, ability to work under pressure and independently and as part of a team, willingness to work extra hours, problem solving and leadership skills, attention to detail and good conflict resolution skills.
Job Duties
The successful candidate will be responsible for providing management, supervision and control of Independent Correctional Centre Visitors within the region.Coordinate and monitor ICCV activities, allocate work, review reports, monitor attendance and performance and facilitate induction and training arrangements.
Manage complaints, including general, urgent and mandatory complaints, ensure proper recording and escalation of matters and follow up on outstanding responses.
Coordinate Visitors’ Committee and stakeholder engagement meetings, prepare agendas, compile minutes and track implementation of resolutions.
Conduct performance evaluations, compile statistical and management reports, maintain records and registers, provide administrative support to regional oversight activities and liaise with correctional centres, ICCVs, Visitors’ Committees and internal stakeholders to support effective oversight.
