About the Role
The Western Cape Mobility Department is seeking a dedicated Transport Relations Officer: Registration to join its team in Cape Town. This pivotal role plays a vital part in enhancing the public transport system by ensuring compliance among registered taxi associations and their members. Your efforts will contribute to a safer and more organized minibus taxi industry, directly impacting the lives of countless commuters and fostering a reliable public service in the community.
In this role, you will engage with various stakeholders, manage conflicts, and facilitate training within the minibus taxi sector. Your work will not only uphold transport legislation but also support the department in achieving its mission of improving transportation services across the Western Cape. This position allows you to make a tangible difference in people’s daily lives while working in a dynamic and supportive environment.
About the Department
The Western Cape Mobility Department is committed to creating an integrated, efficient, and sustainable transport system for all residents of the province. Its mission includes ensuring the effective management and regulation of public transport services, enhancing safety, and promoting accessibility across various modes of transport. Working here means being part of a department that values collaboration and innovation, aiming to improve the quality of life for the community through sound transport policies and practices.
What You’ll Do
- Monitor compliance of registered taxi associations and their members.
- Manage and resolve conflicts within the minibus taxi industry.
- Conduct investigations and mediation to ensure adherence to transport regulations.
- Keep and update registration records for all taxi associations.
- Engage with stakeholders and role players regarding relevant transport legislation.
- Perform general administrative duties related to the registration process.
What You’ll Need
- A 3-year National Diploma or B-Degree (or higher qualification).
- A minimum of 1 year of experience in a licensing administration environment.
- A valid code B driving license (candidates with disabilities that restrict driving may still apply).
- Knowledge of transport legislation and policies, public relations, and public participation.
- Strong skills in research, analytical thinking, communication, and problem-solving.
- Excellent organizational skills and the ability to work collaboratively with diverse teams.
How to Apply
Only applications submitted online will be accepted. To apply submit your application online only.
Requirements
An appropriate 3-year National Diploma/B-Degree (or higher qualification); a minimum of 1 year experience in operating licensing administration working environment.a valid code B driving license.
NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.
Competencies: Knowledge in the following: Transport legislation and policies; Communication, media management, and public relations; Inter- governmental relations; Relations, public participation and public transport 249 office administration.
Minibus taxi industry; Criminal Procedure Act, Anti- Corruption and Fraud Legislation, and relevant legislation/policies/prescripts and procedures.
Skills needed: Research; Analytical thinking; financial management, project management, managerial skills, computer literacy, communication (written and verbal).
Problem Solving.
Presentation; Public speaking; Conflict resolution, sound organizational good people skills; Interpersonal relations; Commitment and integrity; Customer service orientation; diversity management, and Team leadership.
Self-Management and motivation; Ability to act with fact and discretion; Good grooming and presentation, a high level of reliability, and good telephone etiquette.
