Senior Consumer Advisor – Alfred Nzo District – Department Of Agriculture

About the Role

The Department of Agriculture is seeking a Senior Consumer Advisor to join its dedicated team in the Alfred Nzo District. This vital role is focused on enhancing consumer protection initiatives and ensuring that the community is informed and empowered regarding their rights and responsibilities. By providing technical assistance with the development and implementation of a targeted consumer awareness strategy, the Senior Consumer Advisor will play a crucial part in fostering a culture of informed consumerism in the region.

In this role, you will be at the forefront of addressing consumer complaints, offering support to navigate complex issues, and maintaining an efficient administrative system for managing consumer protection initiatives. Your efforts will directly contribute to the well-being of the community, ensuring that consumers’ needs are met and that their voices are heard. By joining the public service in this capacity, you will have the opportunity to make a meaningful impact in South Africa.

About the Department

The Department of Agriculture is dedicated to promoting sustainable agricultural practices and enhancing food security across the nation. With a commitment to consumer rights and protection, this department plays a critical role in developing policies and strategies that benefit both consumers and producers. Working within this department offers a unique opportunity to be part of initiatives that aim to uplift communities and contribute to the socio-economic development of South Africa.

What You’ll Do

• Develop and implement a comprehensive consumer awareness strategy for the district.
• Provide technical assistance to consumers in resolving complaints effectively.
• Maintain an efficient administration system to support consumer protection initiatives.
• Manage and perform related administrative functions to ensure smooth operations.
• Collaborate with stakeholders to promote consumer rights and awareness in the community.

What You’ll Need

• National Senior Certificate plus a National Diploma (NQF 6) in Law, Business Practice, or a relevant qualification.
• 1-2 years of relevant experience in consumer protection or a related field.
• In-depth knowledge of the Eastern Cape Consumer Protection Act and other consumer rights legislation.
• Strong skills in applied strategic thinking, problem analysis, and effective communication.
• Excellent time management, planning, organizing, and negotiation skills.
• A valid driver’s license is required for this position.

How to Apply

Please submit your application before the closing date as late applications will not be considered.