About the Role
The Department of Health is seeking dedicated individuals for the position of Operational Manager (PNB3): Primary Health Care in the beautiful Thabo Mofutsanyna area. This role encompasses various posts across Nketoana, Mantsopa, Dihlabeng, Maluti A Phofung, and Setsoto. As an Operational Manager, you will be pivotal in enhancing the quality of healthcare services in our communities, ensuring that the residents receive comprehensive and compassionate primary health care. Your efforts will directly contribute to the well-being of countless individuals and families in these areas, making a profound difference in public health.
In this rewarding role, you will collaborate with district management and subordinates to plan, organize, and monitor the objectives of Primary Health Care facilities. The position requires a commitment to providing a therapeutic environment for staff, patients, and the public, as well as managing resources effectively. By implementing national standards, policies, and procedures, you will not only elevate healthcare quality but also foster a culture of excellence and continuous improvement.
About the Department
The Department of Health plays a crucial role in promoting health and well-being across South Africa. Its mission is to ensure that accessible, quality healthcare services are available to all citizens. By working within this department, you will be part of a dedicated team striving to implement health policies, address public health challenges, and improve health outcomes for the community. This is more than a job; it is an opportunity to serve your country and make a meaningful impact on people’s lives.
What You’ll Do
- Plan, organize, and monitor objectives of Primary Health Care facilities.
- Ensure the provision of quality nursing care following established standards.
- Supervise and train healthcare staff to promote a high-performance culture.
- Manage human, material, and financial resources effectively.
- Implement infection control and occupational health and safety protocols.
- Maintain accurate patient records in compliance with legal requirements.
- Coordinate quality improvement programs and clinical audits.
- Liaise with stakeholders to enhance service delivery and performance monitoring.
- Conduct assessments of health facilities to ensure adherence to ideal health standards.
What You’ll Need
- Matric certificate and a Basic R425 qualification or equivalent nursing qualification.
- Registration with the South African Nursing Council (SANC) as a Registered Nurse in General Nursing.
- Minimum of 9 years of nursing experience, with at least 5 years in a management role.
- Current SANC registration and a valid driver’s license.
- Strong understanding of nursing legislation, ethical practices, and service delivery impacts.
- Excellent communication, interpersonal, and conflict management skills.
- Proficiency in report writing and time management.
- Computer literacy, including competency in driving.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
Requirements
Matric, plus Minimum educational qualification: Basic R425 qualification (i.e.
diploma/degree in nursing) or equivalent qualification that allows registration with the South African Nursing Council (SANC) as a Registered Nurse in General Nursing .
OR - A 4-year Bachelor Degree in Nursing (R174) that allows registration with the South African Nursing Council (SANC) as a Professional Nurse in General Nursing.
Registration with a Professional Council: Registration with the SANC as a Registered Nurse in General Nursing & Midwifery plus post basic nursing qualification in Clinical Nursing Science, Health Assessment.
Treatment and care (Primary Health Care) with duration of at least 1 year accredited with SANC.
A minimum of 9 years appropriate /recognizable experience in nursing after registration as a professional nurse with SANC.
A least 5 years of the period referred to above must be appropriate/recognizable experience in nursing management.
Current registration with the SANC 2026/2027.
A valid driver's license.
Knowledge And Skills: Good report writing and time management skills.
Understanding of nursing legislation, ethical nursing practices and how these impacts on service delivery.
Ability to provide mentoring, team building, supervisory skills and couching to her/his supervisees.
Good communication, interpersonal relations, counselling, conflict management skills and decision making.
Knowledge of all applicable legislations such as Nursing Acts, Mental Health Act, OH&S Act, Batho Pele Principles and Patients' Rights Charter.
Labour Relations Act, Grievance Procedures and finance policies etc.
Leadership organization decision making and problem solving conflict handling and counselling.
Co-ordination and planning skills.
Ability to assist in formulation of patient care related policies.
The candidate should be 110 computer literate and possess a valid & unendorsed driver's license including competency in driving.
Shortlisted candidates will be assessed for computer- user competency, Correspondence & engagement will only be entered into with candidates who meet the requirements.
Ability to plan and organise own work and that of support personnel to ensure proper nursing care.
Effective communication with all stakeholders & report writing aptitude.
Display uncompromising concern for patients, promoting and advocating proper treatment and care including awareness and willingness to respond to patients' needs, requirements and expectations (Batho Pele).
Demonstrate an understanding of nursing legislation other related legal frameworks.
Job Duties
To plan, organize and monitor the objectives of the PHC facility in the consultation with District Management & Subordinates.Provision of Quality Nursing Care through the implementation of standards, policies and procedures coupled with supervision and monitoring the implementation thereof.
To provide a therapeutic environment to staff, patients and the public.
To effectively manage the utilization and supervision of human, material and financial resources.
Coordination of the provision of effective training and research.
Maintain professional growth / ethical standards and self- development.
Implement & monitor aspirations of PMDS.
Implementation and management of Infection Control and Prevention Protocols as well as Occupational Health & Safety Standards.
Maintain accurate and oversee completion of patient records according to legal requirements.
Operate and manage relevant District Health Information Management Systems (DHIMS), particularly producing top-end data.
To participate in quality improvement programmes and activities.
Have insight and be able to conduct Ideal Health Facility Realization assessments.
Have deep insight into OHSC processes and prescripts.
Conduct periodical clinical audits.
Participate in staff & student development activities.
Exercise independent control over discipline line, grievance and labour relations issues according to the existing policies and procedures.
Identify, develop and exercise management of risk in the work- place.
Liaise the Sub-District, District and all other essential stakeholders.
Monitor and evaluate the performance of primary health care services and system within the designated services area in line with public health indicators, set norms, standards and targets with a view to report thereon and to initiate corrective action timeously.
Analyse health policy and programme imperatives with a view to develop customized implementation strategies to guide the primary health care service providers in the service area.
