About the Role
The Department of Social Development is seeking a dedicated Senior VEC Coordinator to join its team at the Pretoria Regional Office. This vital position plays a significant role in enhancing community support through the implementation of the Green Door and Floor Management programme. By coordinating the recruitment and training of Floor managers and Green Door ambassadors, this role directly contributes to the empowerment of victims of gender-based violence, fostering a safer and more supportive environment for the community in Pretoria.
The Senior VEC Coordinator will engage with various stakeholders, ensuring effective referral pathways and providing essential support to the ambassadors and managers on their daily responsibilities. This position is not just a job; it’s an opportunity to impact lives positively and champion public service in South Africa. Your work will resonate through the community, helping to provide critical services that aid those in need.
About the Department
The Department of Social Development is committed to improving the quality of life for all South Africans by promoting social welfare, protecting vulnerable populations, and ensuring a just and equitable society. The department’s mission revolves around implementing policies and programmes that serve the community’s best interests and enhance individual well-being. Working here means being part of a dedicated team focused on social justice and community empowerment.
What You’ll Do
- Coordinate the implementation of the Green Door and Floor Management programme in alignment with departmental plans.
- Manage the recruitment, screening, and contracting of Green Door ambassadors and Floor managers.
- Conduct assessments to ensure the functionality of the Green Door and Floor Management programme.
- Provide administrative support, including logging cases and maintaining referral registers.
- Facilitate training and workshops for ambassadors and managers to improve service delivery.
- Engage regularly with stakeholders, including SAPS and community policing forums, to enhance support structures.
- Conduct site visits and ensure compliance with service delivery standards.
- Compile reports and maintain accurate databases of supported victims and service providers.
What You’ll Need
- A Grade 12 certificate and a Bachelor’s Degree in Social Sciences or Community Development (as recognized by SAQA).
- 2 to 3 years of experience in the Victim Empowerment field.
- A valid driver’s license and a clean criminal record.
- Understanding of the legislative framework governing public service and knowledge of the National Strategic Plan on Gender-Based Violence and Femicide.
- Strong skills in report writing, conflict management, and statistical analysis.
- Ability to work under pressure and adapt to changing circumstances.
How to Apply
Applications can be submitted by hand delivery during office hours to 20 Steve Biko Street, Agriculture Place, Arcadia, Pretoria, 0002 or by email [email protected].
Requirements
A Grade 12 certificate Bachelor’s Degree: preferably Social Sciences / Community Development as recognized by SAQA.2 - 3 years’ working experience in Victim empowerment Field.
A valid driving license.
No criminal record or any pending cases against you.
Knowledge and Skills: Basic knowledge and understanding of the legislative framework governing the Public Service.
Basic knowledge of work procedures in terms of the working environment.
Knowledge of the National Strategic Plan on Gender Based Violence and Femicide and the department Crime Prevention Strategy.
Knowledge of the National Crime Prevention Strategy skills.
Statistical analysis.
Adaptation to change management.
Report writing.
Conflict management.
Presentation skills.
Be able to work under Pressure, Team worker, Flexible/change oriented, Problem-solving ability, Responsive, Interpersonal relations, Customer focus, Credible.
Job Duties
Coordinate the implementation of the Green Door and Floor Management programme in line with the APP and AOP.Coordinate the Recruitment, Screening and contracting of the Floro managers and green door Ambassadors.
Conduct assessments on functionality of the green doors and floor management program in-line to the service delivery plan.
Screen potential green door ambassadors and Floor managers.
On tracting and induction of green door ambassador and Floor managers.
Establish and enhance stakeholder relations for effective referral matrix.
Render support services to green door ambassadors and floor managers on their day-to-day services/ duties at service sites.
Provide administrative support to green door and Floor managers with logging cases on the occurrence book and referral register.
Conduct announces and unannounced weekly to monthly site visits to ensure compliance and optimal functionality.
Regularly provide debriefing sessions to green door ambassadors and Floor managers.
Regularly attend and participate at the VEP regional forum meeting presenting the Victim empowerment services.
Showcasing of Green door and Floor managers services.
Organize and set up the Training for Floor managers and green door ambassadors Participating during the Annual Upskilling programme for LEA on Gender based violence (consolidation and submission of accurate corridors Policing precinct attendees list) Facilitate quarterly workshops and marketing sessions for Floor managers and green door ambassadors.
Provide logistics and administrative support before, during and after the training scheduled.
Participate during the service delivery improvement plan.
Regularly engage with SAPS personnel and CPF for purposes of tracking and monitoring the work of floor managers as the deployed policing precincts.
Monthly submission of evidence and back to office reports.
Compilation of cover report and stakeholders’ minutes as part of evidence.
Quality Check and assessment of submitted evidence and the reporting templates utilized by the Floor managers and green door ambassadors.
Establish and enhance stakeholder relations for effective referral matrix.
Produce database of GBVF victims supported and link victims to further professional support services.
Uploading of scanned OB copies (Collating, compiling of files and verification) Attending a scheduled monthly and quarterly evidence verification processes.
Ensure that the database of green door ambassadors and Floor managers is up to date.
