About the Role
The Department of Health is seeking a dedicated and passionate Operational Manager Nursing for Naasfarm Clinic, located in the vibrant community of Dannhauser, KwaZulu-Natal. This role is critical in ensuring that the clinic provides a comprehensive package of primary healthcare services, enhancing the quality of life for the community it serves. As an Operational Manager, you will play a pivotal role in developing and implementing the clinic’s operational plans, fostering a culture of quality improvement, and ensuring high standards of patient care.
In this position, you will engage directly with nursing staff and other stakeholders to maintain constructive working relationships, ensuring continuity of care and efficient use of resources. This role is not just about administration; it is about making a real difference in the lives of individuals and families in the community. By leading your team effectively, you will contribute to the overall health of the public and the success of the healthcare system in South Africa.
About the Department
The Department of Health is committed to delivering accessible, equitable, and quality health services to all South Africans. Their mission is to promote health, prevent disease, and ensure the provision of comprehensive healthcare services. Working within this department means being part of a team that prioritizes public health and strives to improve the well-being of communities across the nation.
The Department is dedicated to upholding the values of Batho Pele, which emphasize putting people first, ensuring transparency, and maintaining a commitment to excellence in service delivery. Joining this department allows you to contribute to meaningful change in the healthcare landscape of South Africa.
What You’ll Do
- Facilitate the provision of a comprehensive package of services at the primary healthcare level.
- Develop and monitor the implementation of the Clinic Operational Plan, submitting progress reports as required.
- Participate in clinical audits and ensure that quality improvement plans are in place and followed.
- Supervise nursing and housekeeping staff, providing guidance and support for effective patient care.
- Implement standards and practices for quality nursing in accordance with relevant laws and regulations.
- Ensure continuity of patient care through effective handover processes and clinical rounds.
- Render health services in the community through Community Oriented Primary Care initiatives.
- Compile monthly and quarterly statistics and reports for management review.
- Manage allocated resources efficiently, including human resources and budgetary considerations.
- Monitor and evaluate primary healthcare activities to improve service delivery.
What You’ll Need
- A minimum of 9 years’ experience as a registered Professional Nurse with SANC in General Nursing.
- At least 5 years of post-basic experience in Primary Health Care after obtaining the requisite qualification.
- Grade 12 Senior Certificate or equivalent, along with a basic R425 qualification (Degree/Diploma in Nursing).
- Current registration with SANC as a Professional Nurse and in Primary Health Care.
- Strong knowledge of nursing care processes, legislation, and public service frameworks.
- Excellent leadership, decision-making, and problem-solving skills within the healthcare context.
- Good report writing and communication skills, with a focus on team building and public relations.
- Proficiency in basic computer programs and data management relevant to healthcare.
How to Apply
All applications should be forwarded to Assistant Director: HRM; KZN: Department of Health; Hand delivery to: Dannhauser Community Health Centre; No 7 Durnacol Road; Dannhauser: 3080.
Requirements
A minimum of 9 years appropriate/ recognisable experience in nursing after registration as Professional Nurse with SANC in General Nursing.At least 5 years of the period referred to above must be appropriate / recognisable experience after obtaining the one-year post basic qualification in Primary Health Care.
Grade 12(Senior Certificate), Standard 10/ or National Certificate plus basic R425 qualification i.
e.
Degree/Diploma in nursing or equivalent qualification that allows registration with SANC as a Professional Nurse.
Post Basic qualification with the duration of at least 1 year in Curative Skills in Primary Health Care accredited with the SANC.
Current registration with SANC (2026) as Professional Nurse and Primary Health Care and a minimum of 9 years appropriate /recognisable experience after registration as Professional Nurse in General Nursing.
Knowledge, Skills, Training and Competencies Required For The Post: Knowledge of Nursing care processes and procedures, Nursing Acts, Health Act, Nurses Pledge, Patient’s-Right charter, Batho Pele principles etc.
Nursing statutes and relevant legal framework.
Knowledge and understanding of legislative framework governing the public services.
Knowledge of HR, Finance, Skills development, Labour Relations, Public Service.
PHC Guidelines and other prescripts.
Conflict, change and people management.
Disciplinary code and procedure, Grievance Procedure, Human Resource Policies, Hospital generic and specific policies.
Leadership, organisational, decision making and problem- solving abilities within the limit of the public sector and institutional policy 165 framework, supervisory and communication skills.
Good report writing and facilitation skills, good verbal and communication skills.
Team building and cross-cultural awareness.
Interpersonal skills including public relations, negotiating, conflict handling and counselling skills.
Sound knowledge of the National Core standards (OHSC) and Data Management.
Sound knowledge of health programme run at the PHC level.
Insight into procedures and policies pertaining to nursing care.
Financial and budgetary knowledge pertaining to the relevant resources under management.
Computer skills in basic programmes.
Job Duties
Facilitate provision of comprehensive package of service at PHC level including priority programme and Quality Improvement Programmes.Develop Clinic Operational Plan, monitor the implementation and submit progress reports.
Participate in the implementation of the nursing plan (Clinical practice/quality patient care).
Participate in clinical audits in the facility and ensure implementation of the quality improvement plans supported by strong work ethics.
Implement standards, practices, criteria and indicators for quality nursing (Quality of practice).
Practice nursing and health care in accordance with laws and regulations relevant to nursing and health care.
Maintain a constructive working relationship with nursing and other stakeholders.
Provide direct and indirect supervision of all nursing staff/housing keeping staff and give guidance.
Ensure continuity of patient care on all levels e.
g.
work book, handover and rounds.
Ensure effective utilisation of human resources, material and physical resources efficiently and effectively.
Render health services in the community by implementing Community Oriented Primary Care.
Supervise and ensure the provision of an efficient patient care through adequate nursing care at the clinic.
Ensure Batho Pele principles, National Core standards and ideal Clinic priorities are implemented.
Provide safe therapeutic environment that allows for the practice of safe nursing care as laid down by nursing act and Occupational Health and Safety Act.
Compile monthly, quarterly statistics and other reports.
Provide strategic leadership in delivery of integration DHS based on relevant policy imperatives.
Reduce burden of diseases by implementing the integrated multi stakeholder HEALTH promotion well-being strategy (IMHPWS) fully in your subdistrict and implementation of health programmes and service package within the subdistrict.
Ensure effective, efficient and economical management of allocated resources- HRM, HRD, Budget, Transport, Equipment etc.
within the subdistrict.
Monitor and evaluate the PHC activities.
Management of Records, Data performance information within the subdistrict.
