About the Role
The Department of Health is seeking a dedicated HR Registry Clerk to join its team at the Head Office in East London. This pivotal role focuses on providing essential registry counter services, ensuring that all HR-related correspondence is efficiently managed and accessible. By handling incoming and outgoing correspondence and managing sensitive documents, the HR Registry Clerk plays a crucial role in supporting the department’s operational integrity and service delivery to the community.
In this role, you will interact with clients and stakeholders, addressing their inquiries with professionalism and care. Your contributions will ensure that vital HR documents are properly filed and archived, supporting the overall functionality of the department. This position is not just a job; it’s an opportunity to make a meaningful impact within the public service sector, helping to maintain the efficiency and organization that the Department of Health relies on to serve the people of South Africa.
About the Department
The Department of Health is committed to promoting and protecting the health of South Africans through a comprehensive and integrated healthcare system. Its mission encompasses improving health outcomes, enhancing service delivery, and ensuring equitable access to quality health services. Working within this department offers the chance to be part of a mission that directly influences the well-being of communities across the nation.
As a member of the Department of Health, you will engage in initiatives that aim to improve public health standards and contribute to the overall health landscape of South Africa. Your work will be part of a larger effort to foster a healthier society, making your role not only significant but also rewarding.
What You’ll Do
- Provide friendly and efficient registry counter services to clients.
- Address telephonic and other inquiries related to HR matters.
- Receive, register, and manage hand-delivered files.
- Handle incoming and outgoing correspondence effectively.
- Sort, register, and dispatch correspondence as necessary.
- Maintain an effective filing and record management system.
- Open and close files in accordance with the record classification system.
- Trace and retrieve documents both electronically and manually.
- Compile index cards for all files to ensure easy access and organization.
- Attend to requests from auditors and internal/external stakeholders for information.
- Process documents for archiving and disposal in compliance with regulations.
- Scan files electronically for efficient storage and retrieval.
- Sort and package files for archives and distribution as needed.
- Compile a list of documents for archiving and submit it to the supervisor.
- Keep accurate records of archived documents for future reference.
What You’ll Need
- National Senior Certificate or NQF level 4 qualification.
- Basic knowledge of registry administration and records management.
- Familiarity with filing systems, document classification, indexing, and retrieval processes.
- Strong ability to maintain confidentiality and handle sensitive information.
- Proficiency in computer applications and ability to work under pressure to meet deadlines.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
Requirements
National Senior Certificate/ NQF level 4 with no experience.Knowledge of registry administration, records management and archival practices.
Knowledge of filing systems, document classification, indexing and retrieval 109 processes.
Ability to maintain confidentiality and handle sensitive information.
Computer literate and the ability to work under pressure and meet deadlines.
Job Duties
Provide registry counter services.Attend to clients.
Handle telephonic and other enquiries received.
Receive and register hand delivered files.
Handle incoming and outgoing correspondence.
Receive all HR related correspondence.
Sort, register and dispatch correspondence.
Render an effective filling and record management service.
Open and close files according to record classification system.
File/store, trace (electronically/ manually) and retrieve documents and files.
Complete index cards for all files.
Attend to auditors, internal/external stakeholders request for information.
Process documents for archiving and disposal.
Scan files electronically.
Sort and package files for archives and distribution.
Compile list of documents to be archived and submit to the supervisor.
Keep records for archived documents.
