About the Role
The Department of Women, Youth and Persons with Disabilities is seeking a Government Information Technology Officer (GITO) based in Pretoria. This pivotal role is designed to enhance the department’s ICT strategy and digital transformation efforts, directly impacting the delivery of public services to South Africans. As a GITO, you will drive the development and implementation of technology standards and governance processes, ensuring that ICT initiatives align with the department’s strategic objectives. Your work will not only strengthen the department’s operational capabilities but also ensure that citizens receive efficient and effective services.
In Pretoria, you will be at the heart of government operations, contributing to the digital landscape that supports various public services. This role is crucial in propelling the department towards innovative solutions that enhance service delivery. By introducing modern digital methods, you will play a key part in transforming how the department interacts with the community, ensuring that technology serves as a bridge to better public engagement and service efficiency.
About the Department
The Department of Women, Youth and Persons with Disabilities is committed to promoting and protecting the rights of vulnerable groups in South Africa. Its mission encompasses empowering women, youth, and persons with disabilities to participate fully in society. Working within this department means being part of a dedicated team that strives to create an inclusive environment where everyone can thrive. Your contributions as a GITO will help shape policies and technological advancements that support the department’s objectives and impact lives positively.
What You’ll Do
- Develop and implement ICT strategies and governance processes to enhance departmental performance.
- Create a comprehensive ICT plan that aligns with the Medium-Term Expenditure Framework (MTEF) and departmental goals.
- Introduce innovative digital solutions to streamline departmental services and improve public engagement.
- Ensure compliance with government-wide ICT policies and procedures tailored to departmental needs.
- Manage the delivery and integration of ICT solutions, ensuring high standards of quality and security.
- Oversee ICT operations and service management, guaranteeing efficient support for end-users.
- Manage ICT contracts and service level agreements, mitigating risks and ensuring optimal service delivery.
- Lead financial and resource management within the ICT function to maximize departmental efficiency.
What You’ll Need
- An appropriate degree (NQF level 7) in Information Technology, Computer Science, IT Engineering, or a related field recognized by SAQA.
- At least five years of experience in a managerial role within Information Management or Information Technology.
- Knowledge of IT governance frameworks and public administration protocols.
- Strong skills in project management, stakeholder engagement, and supplier management.
- Excellent communication skills, both written and verbal, with the ability to interact at an executive level.
- Personal attributes such as analytical thinking, creativity, and a solution-oriented mindset.
How to Apply
Please refer to the application instructions below.
Requirements
Appropriate degree (NQF level 7) qualifications as recognised by SAQA in Information Technology / Computer Science / IT Engineering or related field.The following or other related Certificate will be an added advantage.
CGEIT; CRISC/ CISM/ CISA; TOGAF; COBIT; ITIL; ISO 38500;31000;27000; and King IV.
Certificate of successful completion of National School of Government’s SMS Pre-Entry programme prior appointment.
Minimum of Five (5) years’ experience at (MMS) Middle / senior managerial level in Information Management.
/Information Technology: Progressive leadership and management; Corporate Governance and Governance of ICT; Project Management; Supplier Management; Stakeholder Management; Apply prescripts and protocols, including ICT, in Public Administration and Written and verbal communication on an executive level.
Knowledge of: IT governance framework; SITA Act; HR regularity framework in the Public Service; Skills: Strategic capability and leadership; Financial management; project and programme management; Change management; Knowledge management; Customer relations management; People management and empowerment; Negotiation and facilitation; Advanced verbal and written communication; Problem solving; Honesty and integrity.
Personal Attributes.
Analytical thinking; Innovative and creative; Ability to work under stressful situations; Solution oriented- ability to design ideas without a group; Highly motivated.
Job Duties
ICT Strategy, Government and Digital Transformation: Drive the development of departmental technology standards, governance processes and performance metrics to ensure ICT delivers value to the department; Develop the ICT plan linked to the MTEF to prioritise ICT initiatives supporting the departmental strategic plan; Develop strategic IT plans that satisfy the current and ongoing needs of the organisation’s business strategy and current and future capabilities; Introduce innovative methods and approaches to digitalise the department services; Develop and monitor the implementation of ICT policies, processes and procedures to ensure compliance with DPSA/ Government-wide ICT prescripts customised according to departmental requirements.ICT Solution Delivery (Build): Analysis, design, and development of ICT solutions; Interoperability and integration of ICT systems; Establish Secure ICT systems, services, and infrastructure; Testing and quality assurance of ICT solutions; Applications development.
ICT Operations and Services Management (Run): Develop and define the IT Service Management policy to implement and manage the quality of ICT Services that meets business needs and serves as the ICT functional commitment to the departments; Develop the ICT operational plan to reflect how the department intends to implement the Start plan over the financial year; Manage the optimal functioning of ICT service management operations and end-user support; Manage ICT infrastructure, data centre and support services; Mange the provision of ICT Security Operations and Compliance; Oversee and direct day-to-day activities of the departmental ICT function, ensuring that systems, services, and infrastructure work reliably and securely in line with the ITSM policy.
Manage, ICT contracts and service level agreements with service provider: Manage all ICT- related business risks, including security and cyber security.
(mitigated and audited regularly); Enable the department to achieve its strategic mandate (current and future capabilities) and objectives by aligning business, and IT plans; Enable the department to achieve all ICT investments’ predetermined value and benefits; Manage financial, human resources, business plans, and reporting processes; Manage the departmental ICT assets; Optimise expenditure and eliminate duplication of ICT solutions and associated technologies; Manage 79 Business Agreements (BA) and Services Level Agreements with SITA and/or other IT goods and Service Suppliers; Represent the interest of the relevant departments to the GITO Council.
