About the Role
The Prince Mshiyeni Memorial Hospital is seeking a dedicated Facility Information Officer to join its team in Umlazi, KwaZulu-Natal. This vital role is essential for the effective management of health information and data within the hospital, ensuring that accurate and timely data is available for decision-making and service delivery. The Facility Information Officer will play a crucial part in enhancing the quality of healthcare services provided to the community, ultimately contributing to better health outcomes for the residents of Umlazi and surrounding areas.
In this position, you will be responsible for coordinating and managing the collection of quality data, ensuring that health information systems are maintained and effectively utilized. By providing critical statistical reports to hospital management, you will assist in planning, monitoring, and evaluating health services, making this role significant not only for the hospital but also for the broader public service in South Africa.
About the Department
Prince Mshiyeni Memorial Hospital, part of the Department of Health, is committed to delivering quality healthcare services to the community. The hospital’s mission is to improve public health through comprehensive care and effective management of health resources. Working here means being part of a team that is dedicated to making a meaningful difference in the lives of patients and their families, ensuring that health information systems are robust and reliable.
What You’ll Do
- Coordinate the collection, capturing, validation, and analysis of facility data
- Ensure the accuracy and timeliness of health information submitted through relevant systems
- Monitor data quality and identify discrepancies for correction
- Compile monthly, quarterly, and annual statistical reports
- Provide information to management for effective planning and evaluation
- Advise ward managers on health information and data management needs
- Conduct data audits and quality assessments
- Supervise and train staff on data collection and reporting procedures
- Facilitate the development of information management plans and convene data management committee meetings
What You’ll Need
- Senior Certificate / Grade 12
- National Diploma or Degree in Information Technology, Management Information Systems, Statistics, Computer Science, or related field
- Relevant experience in data management and health information systems is an advantage
- Training or experience with TIER.Net and/or EDRWeb data capturing and reporting
- Proficiency in MS Office and a valid driver’s license
- Strong communication, organizational, and analytical skills
- Ability to work under pressure and meet tight deadlines
How to Apply
Applications to be forwarded to: The Human Resource Manager OR hand-deliver to A-Block 1st Floor white applications box.
Requirements
Senior Certificate / Grade 12.National Diploma or Degree in Information Technology, Management Information Systems, Statistics, Computer Science or a related field.
The following will be an added advantage: Appropriate experience in data management and health information systems, including 182 the District Health Information System (DHIS) and Routine Health Information Systems.
Training and/or previous experience in TIER.
Net and/or EDRWeb data capturing and reporting.
Certificate in MS Office or demonstrated proficiency in the MS Office package.
A valid driver's license.
Knowledge, Skills Training and Competencies Required: Knowledge of health information systems and data-management principles.
Ability to collect, capture, validate, analyse and report health information.
Presentation skills - The ability to compile meaningful presentation and/ or graphical presentation of statistics and to compare strategic objectives with reported results Strong communication, interpersonal and supervisory skills Sound organizing, planning and analytical skills.
Ability to work independently and as part of a multidisciplinary team.
Ability to work under pressure and to meet tight reporting deadlines.
Understand regional/district health systems (incl.
Health and Management Information Systems) Sound public health knowledge Proficient Computer skills working with full Microsoft Office Package.
Ability to operate office equipment e.
g.
photocopiers, fax machine etc.
High level of accuracy and capturing skills Technical knowledge in the information Technology Environment.
Job Duties
Co-ordinating and managing the collection of quality data and the maintenance of the Institutional Health and Management Information at the facility Collecting, capturing, validating, analyzing and interpreting facility data Ensuring the accuracy, completeness and timeliness of information submitted through the relevant health information systems.Monitoring data quality and identifying discrepancies for correction.
Compiling monthly, quarterly and annual statistical reports.
Providing information to hospital management for planning, monitoring and evaluation.
Providing advice to ward managers and Heads of departments with regard to health information and data management systems and related needs e.
g.
completion of standardised forms and use of hospital registers and Data Management policy related issues.
Monitoring facility performance indicators against targets.
Preparing statistical tables, graphs and presentations.
Feeding back information through both summary and comprehensive reports Maintaining information and data- management records.
Conduct data audits, data-quality assessments and monitoring visits.
Providing guidance to staff on data collection, reporting and information-management procedures.
Performing any other duties delegated by the supervisor or hospital management.
Maintain and provide technical support to all routine Health Information Systems Co-ordinate the collection of routine and non-routine data inclusive of surveys.
Ensure data and information integrity to accurately represent the state of service delivery in the facility.
Supervising and training staff.
Putting mechanisms in place to improve the quality of information received.
Co-ordinate and facilitate the development of information management and Data flow plan Convene data information Management committee meetings.
Actively participate in the facility performance review activities.
Continuously verify and validate data to ensure quality and good decision-making.
