Deputy Director: External Communication – Pretoria – Gpaa

About the Role

The Government Pensions Administration Agency (GPAA) is seeking a dedicated and experienced Deputy Director: External Communication to join its team in Pretoria. This pivotal role is essential in shaping the communication strategies that connect the agency with its stakeholders, ensuring clear and effective dissemination of information. As a Deputy Director, you will play a vital part in enhancing public understanding and awareness of the agency’s services related to pensions, thereby contributing to the financial well-being of South African citizens.

In this role, you will be responsible for developing and implementing comprehensive media policies and communication strategies that align with the goals of the GPAA, the Government Employees Pension Fund (GEPF), and the National Treasury. Your efforts will not only support the agency’s mission but also foster trust and transparency in public service, making a real difference in the lives of many.

About the Department

The Government Pensions Administration Agency (GPAA) is committed to providing excellent service in the administration of pensions and related benefits to public service employees in South Africa. With a focus on accountability and efficiency, the GPAA plays a crucial role in managing pension funds and ensuring that beneficiaries receive their rightful benefits on time. Working in this department means being part of a dedicated team that values integrity, service excellence, and community impact.

What You’ll Do

• Develop and implement effective media policies and strategies for stakeholder engagement.
• Monitor and evaluate media coverage related to the GPAA, GEPF, and National Treasury.
• Manage media liaison plans and ensure compliance with internal policies.
• Provide strategic support for crisis communication and stakeholder relations.
• Oversee the development and maintenance of a media database.
• Facilitate communication and knowledge sharing across the organization.
• Manage media queries and develop timely responses to external communications.
• Lead and mentor a team, ensuring performance aligns with organizational goals.

What You’ll Need

• A relevant three-year National Diploma/Degree in Communication, Journalism, or Media Relations (minimum of 360 credits).
• At least six years of experience in stakeholder and media relations, with a minimum of three years in a management role.
• Strong computer literacy, including proficiency in Microsoft Office.
• In-depth knowledge of employee benefits and human resource management.
• Excellent analytical, problem-solving, and communication skills.
• Ability to build and maintain strong relationships and networks.
• An outgoing personality with a customer-oriented approach.

How to Apply

Please submit your application before the closing date as late applications will not be considered.