About the Role
The Department of Public Service and Administration is excited to announce the opening for the role of Assistant Director: Validation & Test Lab based in Pretoria. In this key position, you will play a pivotal role in ensuring the efficiency and effectiveness of testing processes that impact various stakeholders. Your contributions will directly enhance service delivery and uphold the standards of public service, making a meaningful difference in the community.
As an Assistant Director, your responsibilities will span a variety of tasks, from managing testing lab processes to fostering relationships with service partners. You will be integral in compiling performance reports for senior management, driving continuous improvement projects, and ensuring the robustness of the System Development Life Cycle (SDLC). Your work will not only support the department’s operational goals but also contribute to the advancement of public services across South Africa.
About the Department
The Department of Public Service and Administration is dedicated to improving the efficiency and effectiveness of government operations through innovative management practices and policies. Its mandate encompasses enhancing service delivery, promoting ethical conduct, and ensuring that public servants are equipped with the necessary skills and resources to serve the community effectively. Working in this department means being a part of a mission that strives to uphold the values of transparency, accountability, and service excellence in South Africa.
What You’ll Do
- Manage and oversee the Testing Lab processes to ensure prompt service delivery.
- Maintain strong internal and external client relationships with service process partners.
- Compile and present performance reports to senior management and the Board of Trustees.
- Define and manage the Unit’s financial budget to align with departmental goals.
- Support continuous improvement projects within the department.
- Execute and manage the complete System Development Life Cycle (SDLC) for new business systems.
- Ensure proper testing methodology and functionality for the CIVPEN and related workflows.
- Provide training to users and stakeholders on system and process changes.
- Coordinate validation and testing across multiple projects, ensuring all requirements are met.
- Monitor and manage staff performance, providing coaching and mentorship as needed.
What You’ll Need
- A relevant three-year National Diploma/Degree or equivalent in IT (minimum 360 credits).
- 3-5 years of experience in an IT Testing and Lab environment.
- At least 2 years of supervisory or junior management experience.
- High proficiency in Microsoft products and general computer literacy.
- In-depth knowledge of employee benefits schemes and applicable legislation.
- Experience with Basic Accounting Systems (BAS) and relevant testing methodologies.
- Strong business analytical, leadership, and managerial skills.
- Excellent organizational, problem-solving, and communication abilities.
- Ability to work under pressure and manage multiple priorities effectively.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
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