About the Role
The Department of Social Development is seeking a dedicated Assistant Director: Monitoring and Reporting based in Cape Town, Western Cape. This pivotal role involves developing and implementing departmental performance monitoring and reporting processes that significantly enhance service delivery within the community. The Assistant Director will contribute to the development of performance indicators and frameworks, ensuring that the department meets its mandates effectively and efficiently. By facilitating the Department’s management performance assessment process, you will play an integral part in improving the lives of citizens through enhanced public service.
Working in this role not only offers the chance to impact the lives of individuals and families across the province but also provides a fulfilling career path in the public service sector. Your efforts will directly contribute to the continuous improvement of social services, making a tangible difference in Cape Town and beyond.
About the Department
The Department of Social Development is committed to providing integrated social services aimed at improving the quality of life for all South Africans, particularly the most vulnerable communities. Its mission encompasses the promotion of social cohesion and the empowerment of individuals, families, and communities through a range of social programs. Working here means being part of a team that prioritizes the social well-being of the Western Cape, making it a meaningful career choice for those passionate about public service.
What You’ll Do
- Develop and implement departmental performance monitoring and reporting processes.
- Contribute to the formulation and maintenance of performance indicators and monitoring frameworks.
- Oversee the monitoring of service delivery improvement plans (SDIPs).
- Facilitate the Department’s management performance assessment (MPAT) process.
- Provide support in managing Provincial Project Management and Information systems such as BizSuite.
What You’ll Need
- An appropriate 3-year B-Degree or higher qualification.
- A minimum of 3 years of relevant experience in a similar role.
- Knowledge of applicable policies, legislation, and best practices in the public service.
- Proficiency in project management methodologies and standards.
- Strong skills in problem-solving, monitoring and evaluation, and interpersonal communication.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
Requirements
An appropriate 3-year B-Degree (equivalent or higher qualification); A minimum of 3 years relevant experience.Competencies: Knowledge of the following: Applicable policies, legislation, guidelines, standards, procedures and best practices; Public Service procedures; Project management methodologies and standards; Global, regional and local political, economic and social affairs impacting on the Western Cape Government.
Skills needed: Interpret and apply relevant policies and procedures; Problem solving; Facilitation; Presentation; Policy formulation and analysis; Monitoring and evaluation; Communication (written and verbal); Organising; Information and knowledge management and Dispute resolution/conflict management; Interpersonal relationships; Analytical thinking; Project management; Ability to analyse, conceptualise and implement policy; Research.
