Assistant Director: Monitoring And Reporting – Cape Town – Department Of Social Development

About the Role

The Department of Social Development is seeking a dedicated and skilled individual for the position of Assistant Director: Monitoring and Reporting in the beautiful Western Cape province, specifically in Cape Town. This role plays a critical part in enhancing our community’s welfare by ensuring that our service delivery efforts are effectively monitored and reported. By developing and implementing performance monitoring processes, you will contribute to the continuous improvement of services that directly impact the lives of South Africans.

In this role, you will collaborate with various stakeholders to foster transparency and accountability in government operations. Your work will not only help in tracking the effectiveness of service delivery improvement plans (SDIPs) but will also influence policy formulation and the overall operational efficiency of the Department. Your contributions will be vital in shaping the quality of public service that citizens receive in their daily lives.

About the Department

The Department of Social Development is committed to promoting social cohesion and improving the quality of life for all residents in the Western Cape. With a mandate that focuses on social welfare and the development of communities, the department works tirelessly to provide essential services that uplift and empower vulnerable groups. Working within such a dynamic environment, employees have the unique opportunity to make a tangible difference in the lives of individuals and communities throughout the province.

What You’ll Do

• Develop and implement departmental performance monitoring and reporting processes.
• Contribute to maintaining and developing performance indicators and monitoring frameworks.
• Monitor the implementation of service delivery improvement plans (SDIPs).
• Facilitate the Department’s Management Performance Assessment Tool (MPAT) process.
• Provide guidance and support in managing Provincial Project Management Information Systems (including BizSuite).

What You’ll Need

• An appropriate three-year B-Degree or higher qualification.
• A minimum of three years of relevant experience in a similar role.
• Comprehensive knowledge of applicable policies, legislation, and procedures.
• Strong skills in problem-solving, facilitation, and communication (both written and verbal).
• Ability to analyse and implement policies effectively.
• Proficiency in project management methodologies and standards.

How to Apply

Please submit your application before the closing date as late applications will not be considered.