About the Role
The Department of Public Service and Administration is seeking a dynamic individual for the position of Assistant Director: Internal Communication based at the National Head Office in Pretoria. This role is crucial for fostering an informed and connected workplace, enhancing the flow of information throughout the department. By managing internal communications effectively, you will play a vital part in ensuring that all employees receive timely and relevant updates, thus helping to create a more engaged and productive workforce.
In this position, you will be responsible for overseeing the department’s intranet and managing a daily system of internal notices. Your contributions will not only support the operational efficiency of the department but also strengthen the service delivery to the community. This is a remarkable opportunity to make a difference in public service and to contribute to the effective communication strategy that underpins the department’s mission.
About the Department
The Department of Public Service and Administration is dedicated to enhancing the efficiency and effectiveness of public services in South Africa. Its mission encompasses promoting good governance, accountability, and transparency across all levels of government. Working here means being part of a team that strives to improve the lives of citizens by ensuring that public service delivery is not only functional but also responsive to the needs of the community.
What You’ll Do
- Assist in managing and improving the department’s intranet for effective internal communication.
- Write, edit, and proofread internal communication messages to ensure clarity and professionalism.
- Develop feedback mechanisms to measure the effectiveness of internal communication channels.
- Monitor the reach and effectiveness of communication efforts against set objectives and compile reports.
- Build networks and partnerships within the department to enhance internal communication of key service delivery moments.
- Manage human resources, finance, and assets related to internal communication.
What You’ll Need
- Recognised Degree or National Diploma in Communication, Journalism, or a relevant qualification.
- 3-5 years’ experience at a supervisory level in the communication sector.
- Valid driver’s license and computer literacy.
- Proven ability to conceptualise, execute, and measure internal communication effectiveness.
- Strong writing and editing skills with an excellent command of English.
- Experience with a Content Management System (CMS) for intranet or internet is an advantage.
- Ability to work under pressure, meet tight deadlines, and travel as needed.
- Attributes such as attention to detail, honesty, integrity, and excellent communication skills.
How to Apply
Applications can be submitted by hand delivery during office hours to 20 Steve Biko Street, Agriculture Place, Arcadia, Pretoria, 0002 or by email [email protected].
Requirements
Recognised Degree or National Diploma in Communication/ Journalism or relevant qualification.3-5 years’ experience at a supervisory level in the communication sector.
Valid driver’s licence.
Computer literate.
Competencies 34 And Attributes: Proven ability to understand an institution’s internal communication needs.
Proven ability to conceptualise, execute and measure the effectiveness of internal communication channels and messages.
Proven experience in writing and editing articles.
Excellent command of written and spoken English.
Experience with or thorough understanding of a Content Management System (CMS) for intranet or internet will be an advantage.
Ability to work under pressure and according to tight deadlines.
Willingness to travel and work overtime.
Honesty and integrity.
Attention to detail.
Plan and organize.
Punctuality and confidentiality.
Service delivery and client orientation.
Excellent communication skills (written and verbal).
Ability to coordinate and organize work related tasks.
High level of reliability.
Ability to act with tact and discretion.
Job Duties
Assist with managing the department’s intranet.Manage and improve the daily system of internal notices.
Write, edit and proofread internal communication messages.
Develop feedback mechanisms to objectively measure effectiveness of internal communication channels and messages.
Regularly monitor intended reach and effectiveness against communication objectives and against communication strategy and compile reports thereof.
Build networks and partnerships within the department that will help ensure optimal coverage of defining moments of service delivery for purposes of communicating it internally.
Management of human resources, finance, and assets.
