About the Role
The Department of Education is seeking a dedicated individual for the position of Assistant Director: Business Application and Support based in Pretoria. This pivotal role involves leading a talented team focused on the development, testing, and support of essential educational programs, notably the SA-SAMS (South African School Administration Management System) and various in-house applications. By ensuring that these systems operate efficiently, you will help to enhance the educational experience for learners across South Africa, contributing positively to the public service and the community.
As an Assistant Director, you will not only manage technical specialists but also play a vital role in troubleshooting operational challenges and developing innovative data management tools that will serve the educational sector. Your work will directly impact the effectiveness of educational administration, making it crucial for the successful implementation of educational policies and programs that affect countless lives.
About the Department
The Department of Education is devoted to improving educational outcomes for all learners in South Africa. Its mission is to ensure access to quality education and to support the development of education systems that meet the needs of a diverse population. Working within this department means being part of a team that is committed to fostering growth, equity, and innovation in education, which is immensely fulfilling and impactful.
What You’ll Do
- Lead a team of support and technical specialists in program development, testing, and support.
- Design and create ad hoc survey and reporting tools as required.
- Troubleshoot and resolve issues with Access and SQL databases.
- Evaluate and test new or modified software according to user requirements.
- Write and verify quality standards and testing procedures.
- Plan and develop automated tests and integrate them into testing suites.
- Monitor the performance of applications post-implementation to prevent recurring issues.
- Document program evaluations, testing, and corrections.
- Facilitate problem-solving between end users and software developers.
- Generate reports on the status and progress of support and development initiatives.
- Provide training and support for the SA-SAMS and other data systems.
- Collaborate with Education Sector Policy Owners on software development lifecycle management.
What You’ll Need
- A relevant three-year post-matric qualification (NQF level 6) in Computer Science, Information Technology, Software Development, or related fields.
- A minimum of three years’ experience at a supervisory level in software development and testing, specifically in a Microsoft Development Environment.
- Advanced proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Proven experience in reviewing requirements, developing, and automating test cases based on user specifications.
- Extensive knowledge of SA-SAMS and hands-on experience in user and database support.
- Familiarity with project management and experience in the education sector.
- Strong skills in both white and black box testing at various levels.
- Ability to multitask effectively in a fast-paced environment and meet deadlines.
- Excellent communication skills, both verbal and written.
- A valid driver’s license and willingness to travel.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
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