Administrative Clerk – Gqeberha – Department Of Public Works And Infrastructure

About the Role

The Department of Public Works and Infrastructure is seeking a dedicated Administrative Clerk for the Helpdesk and Complaints team based in Gqeberha. This role is pivotal in ensuring that the community receives the high-quality public service it deserves. The Administrative Clerk will play a crucial part in managing complaints, facilitating effective communication, and ensuring that the operational needs of the department are met. By supporting the team in various administrative tasks, you will contribute directly to enhancing service delivery for the public.

Working in Gqeberha, you will engage with local communities and address their concerns, making a tangible difference in their daily lives. Your efforts will help maintain the standards of service delivery that the public expects from their government. This role not only allows you to gain valuable experience but also empowers you to be a part of a dynamic team focused on positive change.

About the Department

The Department of Public Works and Infrastructure is committed to supporting South Africa’s development through effective infrastructure management and maintenance. Its mission encompasses fostering sustainable public service, ensuring that the needs of citizens are met with efficient and timely responses. By working in this department, you will become an integral part of a team that values transparency, accountability, and service excellence.

Each day at the department is an opportunity to contribute to building a better community and enhancing the lives of South Africans. Your role will help uphold the department’s vision of providing accessible and efficient public services.

What You’ll Do

• Follow up on outstanding complaints and address enquiries to ensure effective service delivery.
• Assist in planning and managing meetings, including diary coordination and venue bookings.
• Take and distribute minutes of meetings to keep all stakeholders informed.
• Arrange travel logistics for managers in accordance with departmental directives.
• Prepare and submit subsistence and travel claims for relevant approvals.
• Administer the procurement process for goods and services within the sub-directorate.
• Liaise with internal units regarding accommodation services as needed.
• Maintain and update filing systems for Human Resources and procurement instructions.
• Provide information for reports to internal and external clients.
• Assist with the administration of the Archibus system when required.

What You’ll Need

• A minimum of Grade 12 or equivalent qualification.
• Willingness to adapt your work schedule to meet office requirements.
• Strong commitment to completing designated tasks effectively.
• Demonstrated computer literacy and communication skills.
• Excellent organizational and interpersonal abilities.
• Numeracy and accounting skills with a proactive problem-solving approach.
• Knowledge of the Public Finance Management Act (PFMA) and Treasury Regulations is advantageous.
• Must be self-motivated, hardworking, and able to work independently as well as part of a team.
• Patience, trustworthiness, and the ability to work under pressure are essential traits.

How to Apply

For application instructions, please refer to the details below.