Administration Clerk: Support – Khayelitsha – Department Of Health

About the Role

The Department of Health is seeking enthusiastic individuals for the position of Administration Clerk: Support (Wards: Inpatient) at the Khayelitsha District Hospital, located in the vibrant community of Khayelitsha. This role plays a vital part in ensuring effective and efficient patient administration, contributing significantly to the public service sector in South Africa. By providing essential support to the healthcare team, you will help streamline processes that directly impact patient care and overall hospital functionality.

As an Administration Clerk, you will be at the heart of operations within the hospital’s outpatient department. Your responsibilities will include liaising with clients, maintaining accurate records, and managing documentation, all of which are crucial to fostering a positive experience for patients and their families. Your efforts will not only facilitate smooth administrative processes but also support the delivery of quality healthcare services to the community.

About the Department

The Department of Health is committed to providing accessible, quality healthcare to all South Africans. Its mission revolves around promoting health, preventing disease, and ensuring comprehensive healthcare services are delivered across various facilities, including hospitals and clinics. Working within this department means being part of a dedicated team that prioritizes the well-being of the public and seeks to improve health outcomes in the community.

What You’ll Do

• Liaise with patients and clients, ensuring effective communication and support.
• Maintain accurate patient records and documentation, ensuring compliance with health regulations.
• Manage follow-up bookings for outpatients using the Clinicom system.
• Capture ICD10 codes and manage administrative tasks in the outpatient department.
• Ensure all necessary documents are prepared and available for patient admissions.
• Support the supervisor and colleagues with various administrative duties as needed.
• Assist in managing material resources and hospital assets efficiently.
• Handle daily patient processes and activities to enhance service delivery in OPD.

What You’ll Need

• A minimum educational qualification of a Senior Certificate (or equivalent).
• Relevant experience in a health-related environment.
• Proficiency in using the Clinicom information system.
• Good verbal and written communication skills in at least two of the three official languages of the Western Cape.
• Practical experience in MS Word and Excel.
• Strong interpersonal skills and a commitment to maintaining patient confidentiality.
• Willingness to work shifts, including nights, weekends, and public holidays, as necessary.

How to Apply

Applicants apply online: www.westerncape.gov.za/health-jobs (click “online applications”)