Administration Clerk: Supervisor – Lohatla – Department Of Defence

About the Role

The Department of Defence is seeking a dedicated Administration Clerk: Supervisor to join their team at the Military Base Hospital in Lohatla. This pivotal role ensures that essential administrative tasks related to patient care run smoothly, allowing healthcare professionals to focus on delivering high-quality services to the community. Your work will directly impact the efficiency of healthcare operations, helping to manage patient records and facilitate effective communication within the medical team.

In this role, you will be immersed in a dynamic environment where you will engage with various patient-related tasks and contribute to the overall management of medical accounts and debts. Located in the heart of Lohatla, you will be part of a crucial support system that enhances the healthcare experience for all patients. Your efforts will not only streamline operations but also help maintain the integrity of medical records, which is vital for patient safety and care continuity.

About the Department

The Department of Defence plays a critical role in maintaining the health and well-being of South Africa’s military personnel and their families. Their mission encompasses providing comprehensive healthcare services that are accessible and effective. Working within this department means being part of a team that is committed to serving the nation, ensuring that those who serve the country receive the quality care they deserve.

What You’ll Do

• Manage reception tasks and assist patients with their inquiries
• Oversee data capturing and management of medical debts
• Maintain health records and ensure their accuracy
• Provide a comprehensive secretarial and reception service
• Ensure proper referral documentation for patients
• Compile and submit quarterly and monthly statistics for management
• Handle telephonic inquiries regarding health records
• Engage in problem-solving and supervisory duties as required

What You’ll Need

• A minimum of Grade 12 (NQF Level 4) or equivalent
• At least three years of experience in Patient Administration
• Solid knowledge of clerical duties and practices
• Proficient in data capturing and computer operations
• Understanding of the legislative framework governing the Public Service
• Strong planning and organizational skills
• Effective communication skills, both written and verbal
• Problem-solving capabilities and language proficiency

How to Apply

Please refer to the application instructions below.