About the Role
The Department of Health is seeking a dedicated Administration Clerk for the Admissions: Fees Department at Groote Schuur Hospital in Observatory, Cape Town. This vital role involves managing both in-patient and out-patient administrative functions to ensure that all operations adhere to the policies and procedures set forth by the Provincial Government of the Western Cape (PGWC). Your contributions will directly impact the efficiency of patient admissions, transfers, and discharges, making a significant difference in the lives of the community members who rely on our healthcare services.
Working at Groote Schuur Hospital, one of South Africa’s leading healthcare facilities, presents an opportunity to be part of a team that prioritizes patient care and administrative excellence. Your role will not only be about handling patient data and coordinating fees but also about providing exceptional service in a fast-paced environment, engaging with patients and their families during critical moments in their healthcare journeys.
About the Department
The Department of Health is committed to providing quality healthcare services to all South Africans. Its mission revolves around ensuring that every citizen has access to comprehensive and efficient health services, thereby enhancing the overall well-being of the community. Working within this department means contributing to a noble cause that affects thousands of lives daily, making it a meaningful and fulfilling career choice.
What You’ll Do
- Perform in-patient and out-patient administration duties following PGWC policies and procedures
- Manage various computer-related tasks using systems such as Clinicom and Hectis
- Handle reception tasks, ensuring a welcoming environment for patients
- Collect and manage public money, including cash collection and banking
- Oversee the admission, transfer, and discharge processes of patients according to hospital fees policies
- Process charge entries and invoices in line with UPFS and PGWC billing procedures
- Address patient queries through verbal, written, and telephonic communication
- Conduct ICD10 coding and assist colleagues by covering their duties as needed
What You’ll Need
- Minimum educational qualification of a Senior Certificate (or equivalent) with Mathematics and/or Accountancy
- Relevant experience in a Hospital Fees environment is preferred
- Willingness to work shifts as required
- Knowledge of Hospital Fees Memorandum 18, UPFS, HIS Clinicom, and Finance Instructions
- Strong sense of confidentiality and ability to work efficiently under pressure
- Excellent accountability, independence, and computer literacy skills
- Good verbal and written communication and interpersonal skills
How to Apply
Please refer to the application instructions below.
Looking for more South African government jobs? Browse the latest vacancies on JobsSouthAfrica.co.za. If you are applying for the first time, read our Complete Guide to Applying for Government Jobs in South Africa, covering the Z83 form, certified copies, CV format, interview tips and more.
Requirements
Minimum educational qualification: Senior Certificate (or equivalent) with Mathematics and/or Accountancy as a passed subject and /or Senior Certificate with experience / competencies that focus on the Key Performance Areas (KRA’s) of the post.Experience: Appropriate experience in a Hospital Fees environment.
Inherent requirement of the job: Must be willing to work shifts.
Competencies (knowledge/skills): Knowledge of the following: Hospital Fees Memorandum 18, UPFS, HIS Clinicom, Finance Instructions.
Strong sense of confidentiality.
Ability to work under pressure.
Ability to accept accountability, responsibility, work independently.
Computer literacy.
Good communication (verbal and written) and interpersonal skills.
Job Duties
In-patient and out-patient administration functions according to PGWC policies and procedures.Clinicom, Billing, Hectis and other PGWC system computer duties.
Reception tasks.
Responsible for handling and receiving public money.
Cash Collection and Banking of State Money.
Admission, transfer and discharge of patients as per PGWC Hospital Fees policies and procedures.
Debiting of Charge Entries to invoices as per UPFS and PGWC billing procedures.
Attending to patient queries (verbal, written and telephonic).
ICD10 Coding.
Covering for colleagues in areas.
