Switchboard Operator – Towoomba Research Station – Department Of Agriculture

About the Role

The Department of Agriculture is seeking dedicated individuals for the role of Switchboard Operator at various locations, including the Towoomba Research Station, Capricorn East, and Vhembe West. This position is crucial for maintaining smooth communication within the department, ensuring that both staff and the public can connect effectively. Located in the heart of South Africa, these roles play an essential part in enhancing the operational efficiency of the public service, contributing to the agricultural sector’s development and responsiveness to community needs.

As a Switchboard Operator, you will be the first point of contact for incoming calls and inquiries, making your role vital in facilitating communication throughout the department. Your contributions will not only help promote the department’s goals but also ensure that the community receives timely information and assistance. Working in a supportive environment, you will be part of a team that values collaboration and service excellence.

About the Department

The Department of Agriculture is dedicated to promoting sustainable agricultural practices and ensuring food security for the nation. With a mission to uplift and empower communities through agricultural development, the department plays a pivotal role in South Africa’s economy. Working here means you are part of a larger vision to enhance the livelihoods of farmers and communities, while also preserving the environment for future generations.

What You’ll Do

• Operate the switchboard efficiently, handling incoming and outgoing calls.
• Maintain records related to switchboard operations and manage expenditure control for allocated pin codes.
• Manage minor faults on switchboard equipment, ensuring minimal disruption to communication.
• Collaborate with team members to facilitate effective communication within the department.
• Uphold confidentiality and ensure that all interactions are handled professionally.
• Utilize your writing and computer skills to assist with various administrative tasks.

What You’ll Need

• A Grade 12 qualification or equivalent tertiary qualification recognized by SAQA.
• Proven ability to operate switchboard machines and handle confidential information.
• Strong reading and writing skills, along with good communication and interpersonal abilities.
• Familiarity with the Batho Pele Principles, ensuring a commitment to public service values.
• Basic computer skills to assist in daily tasks and record-keeping.

How to Apply

Please submit your application before the closing date as late applications will not be considered.