About the Role
The Department of Social Development is seeking passionate individuals for the position of Service Office Manager at various locations, including uMuziwabantu, Babangono, KwaSani, and Bergville. This role is crucial in ensuring that social welfare services are effectively delivered to the community, thereby enhancing the quality of life for individuals and families in these regions of KwaZulu-Natal. As a Service Office Manager, you will play a significant role in managing resources and implementing departmental policies, making a tangible difference in people’s lives every day.
Working from the uMuziwabantu Service Office, you will lead a dedicated team focused on providing essential social welfare and community development services. Your insights and leadership will directly contribute to the well-being of the communities you serve, making this role not just a job but a meaningful career in public service. The impact of your work will resonate throughout the community, fostering a supportive environment for those in need and ensuring that the values of social justice and equity are upheld.
About the Department
The Department of Social Development is committed to promoting the welfare and development of all South Africans, with a particular focus on vulnerable and marginalized communities. Its mission is to provide effective social welfare services and to facilitate community development initiatives that empower individuals and families. Working for this department means you are part of a team dedicated to making a meaningful impact in society, advocating for social change, and ensuring that everyone has access to the support they need.
What You’ll Do
- Provide oversight and management of social welfare services within the designated service office.
- Develop and implement community development programs that address local needs.
- Ensure compliance with departmental policies and relevant legislation.
- Manage resources effectively, including staff and financial resources.
- Foster collaboration and communication with community stakeholders and other departments.
- Conduct assessments and evaluations to improve service delivery outcomes.
What You’ll Need
- A Bachelor’s Degree (NQF Level 7) in Social Work.
- Registration with the South African Council for Social Services Professions as a Social Worker.
- A valid driver’s license.
- A minimum of 3 years of junior managerial experience in a social services environment.
- Strong knowledge of social welfare legislation, community dynamics, and public service regulations.
- Excellent communication, leadership, and project management skills.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
Requirements
Bachelor’s Degree (NQF Level 7) in Social Work.Registration with the South African Council for Social Services Professions as a Social Worker.
Only Shortlisted candidates will submit proof of current registration with the South African Council for Social Services Profession as a Social Worker.
A valid driver’s license.
A minimum of 3 years junior managerial experience in social services environment.
Knowledge: Constitution of the Republic of South Africa, Social Welfare and Community Development Legislation, Policies, Norms and Standards, Public Service Act, Public Service Regulations, Public Finance Management Act, Treasury Regulations, Organizational behaviour analysis, Strategic business management, Employee Performance 191 Management and Development System, Legislation pertaining to Social Welfare Service Delivery, Understanding of SASSA functions, Social dynamics of KwaZulu- Natal communities, knowledge of HR Management, Labour Relations Act, Service Delivery Frameworks, Public Participation, Community Outreach.
Skills: Communication, Interpersonal Relations, Report Writing, Financial Management, Change Management, Time management, Project Management, Leadership, Diversity management, Decision Making, Counselling, Service Delivery Innovation, Client orientation and client focus, presentation and facilitation, problem solving and analysis, conflict resolution, Driving, interviewing, computer literacy, numeracy and language skill.
