About the Role
The National Prosecuting Authority is seeking a Knowledge Information Officer based in Pretoria at its Head Office. This pivotal role is designed for individuals passionate about sharing and managing knowledge within the public service. As a Knowledge Information Officer, you will directly contribute to creating and harnessing information that is vital for informed decision-making and enhancing service delivery within the government. Your expertise will not only support the internal workings of the organization but also positively impact the communities we serve by ensuring that information flows seamlessly where it is needed most.
In this role, you will be responsible for identifying knowledge experts, scheduling knowledge creation sessions, and conducting knowledge harvest sessions. Your work will help maintain an effective knowledge management system, ensuring that valuable insights and information are documented and accessible to enhance the operations of the National Prosecuting Authority. This is an opportunity to be at the forefront of knowledge management within a key government department, making a real difference in how information is managed and utilized in South Africa’s public service.
About the Department
The National Prosecuting Authority (NPA) plays a crucial role in the South African justice system, responsible for the prosecution of criminal matters on behalf of the state. The NPA’s mission is to ensure justice and uphold the rule of law by providing effective and fair prosecution services. Working at the NPA means being part of a dedicated team committed to promoting public confidence in the justice system and ensuring that the rights of all South Africans are protected.
As a Knowledge Information Officer within the NPA, you will be contributing to a culture of knowledge sharing and continuous improvement. Your efforts will support the NPA’s commitment to transparency, accountability, and effective governance—key pillars in fostering trust and integrity in public service.
What You’ll Do
- Identify key knowledge locations and experts within the organization.
- Schedule and conduct knowledge creation and harvesting sessions.
- Document and capture knowledge effectively for future reference.
- Publish secondary knowledge productions in various formats.
- Maintain an expert database and knowledge management portals.
- Conduct awareness training on knowledge management practices and tools.
- Perform additional duties as directed by management.
What You’ll Need
- A relevant B Degree (NQF 7) or a Three-year Diploma (NQF 6) in Information Management, Information Sciences, or Knowledge Management.
- A minimum of three years of relevant experience in Information and Knowledge Management.
- Excellent report writing skills and strong attention to detail.
- Proficiency in electronic document and records management.
- Familiarity with the DPSA Knowledge Management framework, PAA, POPI, and NARSSA regulations.
- Working knowledge of SharePoint and the Viva Engage platform.
- Strong communication, liaison, and presentation skills.
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, and Teams).
- Ability to work under pressure, multitask, and function independently or as part of a team.
- A valid driver’s license and willingness to travel.
How to Apply
Please refer to the application instructions below.
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