Information Technology Technician – Polokwane – Department Of Information And Communication Technology

About the Role

The Department of Information and Communication Technology is seeking to fill the position of Information Technology Technician in Polokwane, Tshwane Area, and Hartbeespoort. This role is crucial in providing essential IT support and services to users within the department, ensuring that technology operates smoothly and efficiently. As a vital part of the public service, the technician will engage closely with staff to assess their technology needs, install new hardware and software, and offer training to enhance their operational capabilities. This position not only supports daily operations but also contributes significantly to the overall effectiveness of government services that impact the community.

Working in this role means becoming a key player in an environment where technology drives service delivery. You will be at the forefront of ensuring that all IT systems function optimally, allowing various departments to serve the public effectively. Your contributions will directly impact the quality of services that the citizens of South Africa receive, making this role both rewarding and significant.

About the Department

The Department of Information and Communication Technology is dedicated to enhancing the efficiency of government operations through the innovative use of technology. It focuses on developing and implementing strategies that improve the public service’s digital infrastructure. Working here means being part of a team that is committed to using technology to foster transparency, accessibility, and responsiveness in government services, ultimately serving the interests of the South African populace.

What You’ll Do

• Install new hardware and software for users based on their needs.
• Conduct physical inspections and tests of equipment to ensure functionality.
• Provide training to users on the operational use of new equipment.
• Maintain existing hardware and software by addressing logged complaints and resolving issues.
• Assist clients with configuring hardware and software to meet their evolving needs.
• Decommission outdated equipment following proper disposal procedures and update asset registers.

What You’ll Need

• A relevant NQF level 6 qualification.
• Certification as a Microsoft Certified Engineer (MCSE) or Microsoft Certified Solutions Associate (MCSA).
• CompTIA A+ or CompTIA Network+ certification.
• A minimum of 3 years of experience in Information Technology.
• Strong knowledge of customer service principles and information security protocols.
• Familiarity with the Promotion of Access to Information Act and the Public Finance Management Act (PFMA).

How to Apply

Please submit your application before the closing date, as late applications will not be considered.