About the Role
The Department of Health is looking for a dedicated Community Liaison Officer to join their team at the Northern/Tygerberg Sub-structure Office. This role is pivotal in enhancing healthcare governance and stakeholder engagement within the vibrant communities of Cape Town. As a Community Liaison Officer, you will be at the forefront of implementing the Western Cape Health Facility Boards and Committees Act, ensuring that the community’s voice is heard and that their healthcare needs are met.
In this position, you will play a critical role in coordinating capacity-building programs and fostering relationships between health services and community organizations. By facilitating community dialogues and stakeholder meetings, you will help identify local health concerns and service delivery challenges, making a tangible difference in people’s lives. Your work will not only support the operational needs of the health system but also strengthen the bonds between the community and the public service.
About the Department
The Department of Health is dedicated to promoting and protecting the health of all South Africans. It strives to provide accessible, equitable, and quality healthcare services by focusing on community engagement and health promotion. Working in this department means being part of a mission that directly impacts public health outcomes and contributes to the wellbeing of the community.
This department is committed to developing effective governance structures that support the delivery of health services. By joining the Department of Health, you will contribute to a meaningful cause that prioritizes the health and safety of communities across the province.
What You’ll Do
- Implement the Western Cape Health Facility Boards and Committees Act to support governance structures.
- Plan and coordinate capacity-building programs, including training initiatives for community and facility stakeholders.
- Represent and promote the Sub-Structure Office’s health services within relevant community organizations.
- Facilitate stakeholder engagement meetings, forums, and community dialogues.
- Identify community needs and report service delivery challenges to management.
- Compile reports, minutes, and community feedback summaries, providing technical support to relevant units.
What You’ll Need
- Appropriate National Diploma (NQF 6) or equivalent qualification.
- Experience in community engagement, communication, and stakeholder coordination.
- Valid Code B/EB driver’s license and willingness to travel for official duties.
- Knowledge of governance-related legislation and health promotion principles.
- Strong coordination, problem-solving, and training skills.
- Proficiency in MS Word, PowerPoint, and Excel.
- Understanding of project management and community communication processes.
How to Apply
Please forward your application, quoting the relevant reference number, to the link quoted in the specific advertisement below.
Requirements
Minimum educational qualification: Appropriate National Diploma (NQF 6) or equivalent qualification.Experience: Appropriate experience in community engagement, communication, and stakeholder coordination.
Inherent requirements of the job: A valid Code B/EB driver’s license.
Willingness and ability to travel for official duties.
Competencies (knowledge/skills): Working knowledge of governance-related legislation and regulations, and health promotion principles.
A working knowledge of Health related regulation pertaining to the district health council, the hospital boards and clinic committees.
Good co-ordination, problem solving and training skills.
Computer literacy (Ms Word, PowerPoint and Excel).
Understanding of Project Management and evaluation of projects.
Understanding of communication processes with communities, internal staff, and external partners.
Ability to compile reports, take minutes, capture community feedback, and perform administrative duties accurately.
Job Duties
Implement the Western Cape Health Facility Boards and Committees Act (“the Act”) by planning, coordinating, and supporting effective governance structures.Coordinate capacity-building programmes by organising, implementing, and monitoring training initiatives for relevant community and facility role players.
Represent and promote Sub-Structure Office health services within relevant health-orientated community organisations.
Facilitate and support stakeholder engagement meetings, forums, and community dialogues and meetings.
Identify community needs, concerns, and service delivery challenges and report these to management.
Compile reports, minutes, community feedback summaries, and attendance registers, and provide technical and administrative support to the Violence Prevention Unit and other components as required.
