About the Role
Newcastle Regional Hospital is seeking a Clinical Programme Co-ordinator (Quality Assurance). This vital role is situated in Newcastle, KwaZulu-Natal, where you will play a crucial part in enhancing the quality of healthcare for the community. By working closely with a multi-disciplinary team, you will ensure that nursing care standards are upheld and continuously improved, thereby positively impacting patient experiences and outcomes. Your contributions will help to cultivate a culture of excellence in healthcare delivery, making a meaningful difference in the lives of residents in your area.
In this position, you will monitor and evaluate the delivery of quality care at the hospital and its clinics, ensuring compliance with provincial initiatives and standards. Your expertise will guide the implementation of quality improvement initiatives, making you a key player in the hospital’s efforts to provide safe and effective healthcare. By addressing patient safety incidents and responding to feedback, you will help create a responsive healthcare environment that prioritises patient care.
About the Department
The Newcastle Regional Hospital operates under the Department of Health, which is dedicated to providing comprehensive, quality healthcare services to the public. The department’s mandate includes ensuring that healthcare facilities maintain high standards of care and comply with health regulations. Working within this department means contributing to a mission that prioritises public health, safety, and the overall well-being of the community.
As part of the Department of Health, you will join a team committed to enhancing healthcare accessibility and quality across South Africa. This role is not just a job; it’s an opportunity to make a significant impact in the lives of individuals and families in your community.
What You’ll Do
- Collaborate with nursing teams to ensure high standards of care.
- Conduct performance quality improvement audits and surveys regularly.
- Monitor and evaluate the quality of care delivery at the hospital and clinics.
- Ensure compliance with clinical governance standards and provincial initiatives.
- Report on patient safety incidents and complaints, ensuring timely responses.
- Coordinate quality improvement initiatives and manage accreditation programmes.
- Provide expert advice on quality care aspects to the nursing teams.
What You’ll Need
- Matric/Senior Certificate.
- Bachelor’s Degree or National Diploma in Nursing or equivalent qualification allowing registration with the SANC as a Professional Nurse and Midwife.
- A minimum of 7 years of relevant nursing experience after registration as a Professional Nurse with SANC.
- Current registration with SANC as a Professional Nurse and Midwife (valid until 2026).
- Strong understanding of nursing legislation and ethical practices.
- Knowledge of Total Quality Management and provincial quality initiatives.
- Excellent interpersonal communication and presentation skills.
How to Apply
All applications should be posted to the Recruitment Officer, Newcastle Regional Hospital, Private Bag X6653, Newcastle, 2940 OR can be done on the S’thesha Waya-Waya website.
Requirements
Matric/ Senior Certificate PLUS.Bachelor’s Degree / National Diploma in Nursing or equivalent qualification that allows registration with the SANC as a Professional Nurse and Midwife.
A minimum of 07 years appropriate/ recognizable experience in nursing after registration as a Professional Nurse with the SANC in General Nursing.
Current registration with the SANC as a Professional nurse and Midwife (2026).
Grade 1: 07 years appropriate/ recognizable experience in Nursing after registration as a Professional Nurse 150 with SANC in General Nursing.
Knowledge, Skills, Training and Competencies Required: Demonstrate an in-depth understanding in nursing legislation and related legal and ethical nursing practices and how these impacts on service delivery.
Ensure clinical nursing practice by the nursing team (unit) in accordance with the scope of practice and nursing standards.
Promote quality of nursing care as directed by professional scope of practice and standards as determined by the relevant health facility.
Demonstrate the basic understanding of HR and Financial policies and practices.
Strong interpersonal communication and presentation skills.
Knowledge of Total Quality Management (TQM).
Knowledge of norms and standards and Provincial Quality Initiatives (Human Rights, Batho Pele Principles and Patient Rights Charter).
Understanding of OHSC guidelines and requirements.
Job Duties
Work as part of a multi-disciplinary team to ensure good nursing care by the nursing team.Performance quality improvement audits and survey monthly, quarterly and when required to report senior management.
Monitor and evaluate delivery of quality care at the institution and clinics.
Ensure implementation of standards compliance and provincial initiatives clinical governance, ideal hospital, ideal clinic etc.
Monitor patient safety incidents and complains and report accordingly.
Report on annual returns and early warning system to office of Health Standards Compliance.
Coordinate quality improvement initiatives at the institutions.
Monitor and evaluate delivery of quality care at the institutional level including clinical care, waiting times and patients experience of care.
Provide advice on various aspects of quality care to the institution and clinics.
Monitor and evaluate compliance to the National and Provincial Quality Programmes e.
g norms and standards for the District Hospitals package of care.
Identify facilitate and co-ordinate all QIP’S.
Manage the accreditation programme for the institution.
ENQURIES : Mrs.
P.
N.
Masondo Tel No: (034) 328 0000
