About the Role
The Department of Employment and Labour is seeking dedicated individuals for the role of Claims Credit Officer in the vibrant city of Polokwane, Limpopo. This vital position plays a crucial role in the public service, ensuring that the financial interactions with clients are handled with precision and care. As a Claims Credit Officer, you will be responsible for collecting outstanding overpayment balances and maintaining comprehensive records of overpayment debtors, both manually and electronically. Your efforts will directly contribute to the financial integrity and efficiency of the services provided to the community.
This role is not just about numbers; it’s about supporting the community by ensuring that benefits are accurately monitored and disbursed. Your work will help maintain trust in the unemployment insurance system, providing essential support to individuals and families during challenging times. Joining the Department of Employment and Labour means becoming part of a larger mission that impacts the livelihoods of South Africans.
About the Department
The Department of Employment and Labour is committed to fostering a fair and equitable labour market in South Africa. Its mandate includes ensuring compliance with labour laws, providing support for unemployment insurance, and enhancing the overall welfare of workers. Working at this department means contributing to a mission that prioritizes social justice and economic development, making a tangible difference in the lives of citizens.
What You’ll Do
- Collect and manage outstanding overpayment balances from clients.
- Maintain accurate records for overpayment debtors in both electronic and manual formats.
- Monitor and ensure timely payments of benefits to clients, adhering to departmental policies.
- Collaborate with colleagues to improve financial management processes and procedures.
- Provide support and assistance in understanding unemployment insurance regulations to clients.
What You’ll Need
- A Grade 12/Senior Certificate with Accounting or Mathematics as major subjects.
- 0 to 6 months of relevant experience in a financial or administrative role.
- Knowledge of the Unemployment Insurance Act (UIA) and related financial principles.
- Strong financial management and analytical skills.
- Excellent verbal and written communication abilities.
- Proficiency in computer literacy and time management skills.
How to Apply
Please refer to the application instructions below.
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Requirements
Grade 12 / Senior Certificate with Accounting or Mathematics as major subjects.0 to 6 months experience.
Knowledge: Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Generally Recognized Accounting Principles (GRAP), Generally Accepted Accounting Principles (GAAP), Financial Systems, Departmental policies and procedures, Public Finance Management Act, Treasury Regulations, Financial Management Processes and Procedures.
Skills: Financial Management, Communication (verbal & written), Computer literacy, Time Management, Planning and organising, Analytical, Numeracy, Interpersonal.
Job Duties
Collect outstanding overpayment balance.Keep all Overpayment Debtors Records manually and electronically.
Monitor the payments of benefits to clients.
