Assistant Director: Case Management – Johannesburg – Department Of Employment And Labour

About the Role

The Department of Employment and Labour is seeking a dedicated individual for the role of Assistant Director: Case Management, based in the bustling city of Johannesburg. This pivotal position plays a crucial role in the public service by managing and overseeing a comprehensive case management system. In an environment where fair labour practices are essential, this role not only supports the department’s mission but also uplifts the community by ensuring compliance with labour regulations and promoting sound labour relations.

As an Assistant Director, you will be at the forefront of addressing labour issues that affect employees and employers alike. Your expertise will contribute to fostering a fair and equitable workplace environment, thereby enhancing the overall well-being of workers in South Africa. This role is a unique opportunity to make a significant impact within the public service sector, where your skills in case management, legal understanding, and conflict resolution will shine.

About the Department

The Department of Employment and Labour is dedicated to promoting fair labour practices, enhancing employee rights, and ensuring compliance with labour laws across South Africa. With a mission to create a balanced and fair labour market, the department works tirelessly to facilitate healthy employer-employee relationships. By joining this department, you will be part of a team committed to making a positive difference in the lives of citizens, ensuring that every worker’s rights are protected and upheld.

What You’ll Do

• Manage and maintain an efficient case management system for the department.
• Acknowledge and register all incoming cases, ensuring timely handling.
• Analyze reports to determine grounds for misconduct and oversee investigations.
• Liaise with Labour Union representatives and provide recommendations based on findings.
• Facilitate dispute resolution processes and attend conciliation and arbitration proceedings.
• Coordinate and facilitate disciplinary processes, ensuring adherence to regulations.
• Promote fair labour relations practices within the department.
• Develop labour relations policies, manuals, and guidelines to enhance operational effectiveness.

What You’ll Need

• A National Diploma or Degree (NQF level 6/7) in Labour Relations, Human Resource Management, or Law.
• A minimum of 3 to 5 years of experience in Labour Relations, collective bargaining, or case management, with at least 2 years in a supervisory role.
• Strong knowledge of GPG and GPDRT policies, relevant legislation, and Public Service Regulations.
• Excellent skills in people management, problem-solving, and analytical thinking.

How to Apply

Please submit your application before the closing date as late applications will not be considered.