Administrator: Appeals – Pretoria – Department Of Public Service And Administration

About the Role

The Department of Public Service and Administration is seeking a dedicated Administrator for Appeals based in the vibrant city of Pretoria. This role is crucial in ensuring that the administrative processes surrounding appeals are handled efficiently and effectively, directly impacting the quality of service provided to the public. You will become a vital part of a team aiming to uphold the principles of good governance and ensure fairness in the administration of justice.

As an Administrator for Appeals, you will be responsible for a variety of tasks that contribute to the smooth operation of the Appeals Board. Your work will help maintain transparency and accountability within the public service, ensuring that every appeal is dealt with in a timely manner. By providing essential support to the Appeal Board, you will play a key role in fostering trust within the community and ensuring that appellants receive the attention and acknowledgment they deserve.

About the Department

The Department of Public Service and Administration is dedicated to enhancing the efficiency and effectiveness of public service in South Africa. Its mission is to promote good governance, transparency, and accountability while ensuring that public servants are equipped to meet the needs of the community. Working here means being part of a team committed to improving public service delivery and making a positive difference in the lives of citizens.

What You’ll Do

• Provide comprehensive administrative support to the Appeal Board, ensuring all Board packs are prepared accurately and distributed on time.
• Monitor and control the distribution of appeal cases, ensuring proper tracking and accountability within the Appeal Panel.
• Acknowledge all appeal cases, sending timely correspondence to appellants and maintaining accurate records.
• Prepare monthly reports that highlight activities and challenges faced by the department, providing valuable insights for management.
• Organize office logistics, manage administrative tasks, and ensure that all correspondence and documentation are filed and maintained accurately.
• Assist with the procurement of office supplies and manage the office environment to ensure smooth operations.

What You’ll Need

• A Grade 12/Senior certificate along with 1–2 years of relevant experience.
• A relevant National Diploma or Degree (360 credits) is an added advantage.
• Proficiency in Microsoft Office applications and a good understanding of records management.
• Knowledge of the Public Finance & Management Act, as well as project management principles.
• Strong analytical, communication, and customer relations skills.
• Ability to work collaboratively within a team and maintain integrity and accountability in all tasks.

How to Apply

Please submit your application before the closing date as late applications will not be considered.