Administrative Officer: Support Services – Tygerberg Hospital – Department Of Health

About the Role

The Department of Health is offering an exciting opportunity for an Administrative Officer: Support Services at Tygerberg Hospital, located in the vibrant Parow Valley, Cape Town. This role is crucial in ensuring the effective management of the Death Administration Office, a component that plays a significant part in providing respectful and dignified service to the families of deceased individuals. By overseeing the operational flow of deceased patients, you will contribute to the compassionate handling of sensitive matters, making a meaningful impact on the community and public service.

As an Administrative Officer, you will not only manage personnel and resources but also engage directly with families and stakeholders during challenging times. Your role will involve critical tasks such as maintaining accurate death registers, processing documentation, and ensuring compliance with relevant legislation. This position is essential in upholding the dignity and care that every individual deserves at the end of life, making it a rewarding career choice for those passionate about service to others in South Africa.

About the Department

The Department of Health is dedicated to the provision of comprehensive health services to the South African population. Its mission encompasses a wide range of healthcare initiatives aimed at promoting public health, ensuring access to quality healthcare, and managing health-related crises. Working within this department means being part of a vital system that prioritizes community well-being and health equity, making it a fulfilling environment for those committed to making a difference.

What You’ll Do

• Supervise and manage personnel and resources within the Death Administration Office.
• Oversee the operational flow for deceased patients, ensuring timely removal from wards.
• Facilitate communication and handover of deceased individuals to undertakers and relevant stakeholders.
• Process and verify all necessary death-related documentation.
• Liaise with families regarding storage, transfers, burial, and cremation arrangements.
• Manage unclaimed bodies and destitute processing in line with the National Health Act.
• Ensure timely processing of invoices and payments to contracted service providers.
• Maintain accurate records, databases, and reports related to death administration.
• Enforce compliance with policies, procedures, and protocols within the office.
• Compile operational reports on a weekly and monthly basis.

What You’ll Need

• Senior Certificate or equivalent qualification.
• Relevant administrative and supervisory experience, particularly in a hospital environment.
• Knowledge of death administration processes and relevant legislation.
• Strong organisational, planning, and supervisory skills.
• Excellent written and verbal communication skills.
• Proficiency in computer literacy, particularly Microsoft Excel and database management.
• Ability to handle sensitive situations with professionalism and confidentiality.
• Strong interpersonal skills, with the ability to communicate effectively with diverse groups.
• Willingness to work flexible hours, including weekends and public holidays.

How to Apply

Please submit your application before the closing date as late applications will not be considered.