Administrative Officer – Cape Town – Department Of Education

About the Role

The Department of Education is seeking a dedicated Administrative Officer to join its team in Cape Town. In this vital role, you will be responsible for managing the registration process of candidates, ensuring that the educational needs of the community are met with efficiency and accuracy. This position not only supports the administrative functions within the education sector but also plays a crucial part in shaping the future of learners across the region. By facilitating examination registrations and overseeing the appointment of invigilators, you will directly contribute to the integrity and success of the public education system.

Working from the vibrant city of Cape Town, you will engage with various stakeholders, including school districts and learners, to ensure a smooth registration process. Your efforts will help maintain high standards of education and foster a supportive environment for students, paving the way for their academic achievements. This role is an excellent opportunity for those passionate about education and public service, as you will be a key player in ensuring that every learner has access to the resources they need to excel.

About the Department

The Department of Education is committed to providing quality education and improving learning outcomes for all learners in South Africa. With a focus on equitable access to educational opportunities, the department works tirelessly to implement policies and programs that enhance the educational landscape. By joining this department, you will be part of a mission that aims to uplift communities and empower individuals through education, making a meaningful difference in the lives of many.

What You’ll Do

• Execute the registration process for candidates and update all registrations accordingly.
• Verify the accuracy of registrations per district in line with policy requirements.
• Manage the registration of examination and designated centres, collating application forms and allocating centres based on learner totals.
• Provide guidance on the registration of invigilators and oversee their appointment process.
• Handle walk-in centre queries, addressing complex questions related to examination registrations.
• Maintain the examination information system and process related claims.
• Recordkeep all received cases and supervise staff daily, ensuring effective operations.
• Assist in planning and executing training initiatives for districts.

What You’ll Need

• An appropriate degree or diploma with a minimum of 3 years’ relevant experience in an assessment and examination or educational environment, or
• A National Senior Certificate (or equivalent) with at least 6 years’ relevant experience in the same fields.
• A valid driver’s licence (excluding code A/A1).
• In-depth knowledge of examination directives and client care practices.
• Proficiency in information management and relevant functions, programmes, and policies of the WCED.
• Strong skills in research, analytical thinking, communication (both verbal and non-verbal), coordination, conflict resolution, writing, computer literacy, and numerical analysis.

How to Apply

Please submit your application before the closing date, as late applications will not be considered.