Administration Clerk Supervisor – Pretoria – South African Police Service

About the Role

The South African Police Service is seeking an Administration Clerk Supervisor to join their team at the National Head Office located in Silverton, Pretoria. This pivotal role is essential in ensuring the smooth operation of the forensic services, which directly impacts the safety and justice of our communities. By managing the administrative tasks related to criminal case registrations, the Administration Clerk Supervisor plays a crucial part in the effective handling of criminal cases, contributing to the broader mission of public service and community safety.

In this role, you will be responsible for supervising the receipt and registration of criminal cases, ensuring that all processes align with established Standard Operating Procedures. Your efforts will support the police force’s commitment to providing accurate and professional services to both internal and external clients, fostering trust and reliability in the justice system. This is not just a job; it is an opportunity to make a real difference in the lives of South Africans by helping to uphold the law and support the work of the police.

About the Department

The South African Police Service is dedicated to preventing crime, maintaining public order, and ensuring the safety of all citizens. With a commitment to serving the community with integrity and professionalism, the department plays a vital role in upholding the law and providing essential services that enhance the quality of life for everyone in South Africa. Working within this department means being part of a team that strives to create a safer environment for all.

What You’ll Do

• Oversee the receipt and registration of criminal cases within the Forensic Services Laboratory’s IT systems.
• Ensure compliance with Standard Operating Procedures for handling cases.
• Safeguard and manage the storage of registered cases, ensuring optimum safekeeping.
• Provide exceptional service to internal and external clients regarding case management.
• Monitor and resolve any issues related to problem cases effectively.
• Prepare court statements and provide testimony as required.
• Distribute and oversee the use of physical resources within the department.

What You’ll Need

• A Grade 12/Senior Certificate/NCV Level 4 or equivalent qualification recognized by SAQA.
• At least four years of experience relevant to the role.
• A three-year Diploma or Degree (NQF level 6 or higher) is advantageous.
• Proficiency in English and one other official language.
• Strong computer skills, particularly in MS Office applications.
• Excellent verbal and written communication abilities.
• A valid driver’s license for light motor vehicles is a plus.
• Demonstrated problem-solving, planning, and organizational skills.

How to Apply

Applications must be posted, hand-delivered, or emailed to the addresses provided below.