About the Role
The Central Johannesburg TVET College is seeking a Senior ICT Technician to join its dynamic team at the Central Office in Central Johannesburg. This vital position plays a crucial role in ensuring that the college’s ICT systems are running smoothly, enabling educators and students to thrive in a digital learning environment. As a Senior ICT Technician, you will be the go-to expert for managing service desk operations, providing support for software and hardware, and enhancing the overall ICT infrastructure. Your contributions will not only improve the college’s technological capabilities but also foster a more effective and engaging educational experience for the community.
This role matters significantly in the public service realm, as education is a cornerstone of social upliftment and empowerment. By providing robust ICT support, you will help facilitate a learning environment that equips students with the necessary skills and knowledge to succeed in their future careers. Your expertise will ensure that educators can focus on teaching without being hindered by technological issues, ultimately benefiting the broader community in Johannesburg.
About the Department
Central Johannesburg TVET College is dedicated to providing quality education and training to its students, preparing them for the workforce and contributing to the country’s economic development. The college’s mission encompasses fostering an inclusive learning environment that promotes innovation, critical thinking, and skills development. Working within this department means being part of a larger vision that emphasizes the importance of technical education in shaping a skilled workforce for South Africa.
Joining this college means aligning yourself with a progressive institution that values its staff and strives to empower students. The department is committed to utilizing technology to enhance educational delivery and operational efficiency, making your role as a Senior ICT Technician integral to its success.
What You’ll Do
- Manage and provide service desk support, ensuring all ICT issues are resolved efficiently.
- Install, maintain, and troubleshoot ICT hardware, software, and network infrastructure.
- Support and manage servers, Active Directory, DHCP, VoIP systems, and Wi-Fi.
- Ensure ICT security protocols are followed, including backups and asset management.
- Liaise with service providers for technical support and maintenance of ICT systems.
- Compile ICT reports and provide technical information to management.
- Supervise and mentor ICT Technicians, ensuring effective service delivery.
- Contribute to ICT projects and infrastructure improvements, driving continuous service enhancement.
- Prioritize and escalate ICT incidents and requests as necessary.
What You’ll Need
- A Grade 12 / Senior Certificate.
- A recognized National Diploma or Degree in Information Technology, Computer Science, or an equivalent NQF Level 6 qualification.
- ITIL V3/V4 Foundation or COBIT certification and Server Administration Certification are required.
- At least three years of relevant experience in ICT support with hands-on server knowledge.
- A valid driver’s license and experience in hardware, software, networking, and ICT infrastructure support.
- Familiarity with server administration, desktop support, Active Directory, DHCP, VoIP, and ICT security.
- Relevant ICT certifications (e.g., CCNA, MCSE, CompTIA Security+) will be advantageous.
- Strong communication and customer service skills, with the ability to problem-solve under pressure.
How to Apply
The Central Johannesburg TVET College invites applicants to apply online on the New Z83 form by clicking on the link below.
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Requirements
A Grade 12 / Senior Certificate.A recognised three-year National Diploma / Degree in Information Technology, Computer Science or equivalent NQF Level 6 qualification, ITIL V3/V4 Foundation or COBIT and Server Administration Certification are required.
Candidates must have at least three years’ relevant experience in ICT support and hands on server experience, a valid driver’s licence, and proven experience in hardware, software, networking and ICT infrastructure support.
Knowledge of server administration, desktop support, Wi-Fi, Active Directory, DHCP, VoIP, ICT security, help desk operations and second line IT support is essential.
Relevant ICT certifications such as CCNA, MCSE, HCIA, VMware, Microsoft Windows Server Hybrid Administrator Associate and CompTIA Security+ will be an added advantage.
Strong communication, customer service, problem-solving, planning and time- management skills, as well as the ability to work under pressure and extended hours when required, are essential.
