Registry Clerk Supervisor – Pretoria – Department Of Postal Services

About the Role

The Department of Postal Services is seeking a dedicated Registry Clerk Supervisor to join its team at the Head Office in Pretoria. This pivotal role plays a crucial part in ensuring efficient registry counter services and effective mail management, contributing to the smooth operation of public service functions. By overseeing the handling of correspondence and maintaining vital records, you will directly impact the quality and reliability of government communication in South Africa.

As a Registry Clerk Supervisor, you will supervise a team responsible for managing incoming and outgoing correspondence, filing documents, and ensuring compliance with departmental filing procedures. Your leadership will be essential in maintaining high standards of service and efficiency, which ultimately supports the community by ensuring that public service operations run seamlessly. This role is ideal for individuals looking to make a meaningful contribution to the public sector while developing their skills in records management.

About the Department

The Department of Postal Services is committed to providing reliable and efficient postal services to all South Africans. With a focus on enhancing communication and connectivity, the department plays a vital role in connecting communities and facilitating access to information. Working here means being part of a mission that underpins the fabric of society, ensuring that citizens can rely on timely and effective mail services.

This department not only manages postal services but also prioritizes the preservation of important records and documents, reflecting its dedication to transparency and accountability in government operations. As a member of this team, you will engage in meaningful work that supports the wider goals of public service.

What You’ll Do

• Supervise and provide registry counter services to clients.
• Manage the handling of incoming and outgoing correspondence.
• Sort, register, and dispatch mail efficiently.
• Ensure effective filing and record management according to departmental standards.
• Open and close files as per the record classification system.
• Maintain accurate index cards for all files.
• Operate registry-related machinery and maintain associated registers.
• Conduct spot checks to ensure compliance with postal regulations.
• Supervise the processing of documents for archiving and disposal.
• Support satellite offices in the application of the Departmental File Plan.
• Lead and develop staff, ensuring quality work and performance assessments.

What You’ll Need

• A Grade 12 Certificate is essential.
• A Certificate or Diploma in Records Management or Information Services is advantageous.
• A minimum of three to five years of relevant experience in registry duties.
• Strong knowledge of data capturing and computer operations.
• Understanding of the legislative framework governing public service and records management.
• Familiarity with the National Archive and Records Services Act (Act 43 of 1996).
• Excellent planning and organizational skills.
• Good verbal and written communication abilities.
• Strong interpersonal skills and the ability to work as part of a team.

How to Apply

To apply for the below position, please apply online at the application instructions below.