About the Role
The Department of Public Works and Infrastructure is offering a vital role as a Registry Clerk based in the vibrant city of Cape Town, Western Cape. This position plays a crucial part in ensuring that the operations within the department run smoothly and efficiently. As a Registry Clerk, you will be at the forefront of managing registry counter services, attending to clients, and facilitating the flow of important correspondence within the public service sector. This role is essential not only for maintaining organized records but also for fostering a transparent and responsive government that serves its citizens effectively.
In this position, you will engage with various stakeholders, handling telephonic and in-person inquiries that contribute to the department’s overall mission. By managing incoming and outgoing correspondence, you ensure that critical information is disseminated promptly. Your efforts as a Registry Clerk will directly impact the community, as you help streamline operations that support various public service initiatives aimed at enhancing the quality of life for all South Africans.
About the Department
The Department of Public Works and Infrastructure is dedicated to developing and maintaining public infrastructure that supports the growth and well-being of communities across South Africa. With a mission focused on ensuring sustainable development and effective resource management, the department plays a key role in promoting transparency and accountability in government operations. Working here means contributing to projects that enhance public facilities and improve service delivery, making a tangible difference in the lives of citizens.
What You’ll Do
- Manage operations to achieve planned outcomes effectively.
- Provide efficient registry counter services to clients.
- Attend to telephonic and in-person inquiries with professionalism.
- Receive, register, and sort hand-delivered mail and files.
- Handle all incoming and outgoing correspondence efficiently.
- Distribute notices related to registry issues to relevant parties.
- Render effective filing and record management services.
- Open and close files according to the established record classification system.
- Facilitate the filing, storage, tracing, and retrieval of documents both electronically and manually.
- Operate office machines relevant to registry functions.
- Process documents for archiving and disposal as required.
- Conduct electronic scanning of files for efficient record-keeping.
- Compile lists of documents for archiving and submit them to the supervisor.
- Maintain accurate records for archived documents to ensure accessibility.
What You’ll Need
- A Grade 12 Certificate as the minimum educational requirement.
- Knowledge of registry duties and practices, including data capture and computer operation.
- Understanding of the legislative framework governing the Public Service.
- Familiarity with storage and retrieval procedures in a registry context.
- Effective planning and organizational skills.
- Proficiency in computer literacy, including verbal and written communication.
- Strong interpersonal skills to work collaboratively within a team.
How to Apply
Applications can be submitted by hand delivery during office hours to: 4th floor, No 2 Riebeeck Street, ABSA Building, Cape Town or by email to [email protected].
Requirements
Minimum requirements: Applicants must be in possession of a Grade 12 Certificate.Job related knowledge: Knowledge of registry duties, practices as well as the ability to capture data, and operate a computer.
Working knowledge and understanding of the legislative framework governing the Public Service.
Knowledge of storage and retrieval procedures in terms of the working environment.
Understanding of the work in registry.
Job related skills.
Planning and organisation.
Computer literacy.
communication (verbal and written).
Interpersonal relations.
Ability to work within a team.
Job Duties
Manage operations to achieve planned outcomes.Provide registry counter services.
Attend to clients.
Handle telephonic and other enquiries received.
Receive and register hand delivered mail/files.
Handle incoming and outgoing correspondence.
Receive all mail.
Sort, register and dispatch mail.
Distribute notices on registry issues.
Render an effective filing and record management service.
Open and close files according to record classification system.
Filing/ storage, tracing (electronically/manually) and retrieval of documents and files.
Operate office machines in relation to the registry function.
Process documents for archiving an/disposal.
Electronic scanning of files.
Sort and package files for archives and distribution.
Compile list of documents to be archived and submit to the supervisor.
Keep records for archived documents.
