About the Role
The Department of Public Service and Administration is seeking a dedicated Officer for Red Tape Reduction based in Pretoria. This vital role focuses on conducting thorough research and analysis to support the development of policies and programs that streamline processes for entrepreneurs and micro, small, and medium enterprises (MSMEs). By identifying and addressing bureaucratic hurdles, you will directly contribute to enhancing the ease of doing business within South Africa, fostering an environment where innovation and entrepreneurship can thrive.
In this position, you will collaborate with various stakeholders across government, ensuring that best practices are shared and that progress on red tape reduction initiatives is communicated effectively. Your work will not only benefit local businesses but will also play a crucial part in driving economic growth and job creation in the community. This is an exciting opportunity for someone passionate about public service and eager to make a tangible impact.
About the Department
The Department of Public Service and Administration is committed to improving the efficiency and effectiveness of public service delivery in South Africa. It aims to create a responsive and accountable government that meets the needs of its citizens. Working in this department means being part of a mission that strives to enhance public administration through innovation, research, and collaboration, ultimately improving the lives of South Africans.
What You’ll Do
- Conduct comprehensive research, including desktop reviews and primary research, to inform policy and program development.
- Liaise with stakeholders across government to share insights and collect updates on red tape reduction initiatives.
- Develop tools, mechanisms, and standard operating procedures (SOPs) to support entrepreneurs and MSMEs.
- Perform ongoing analysis of challenges, needs, and trends affecting the business environment.
- Draft correspondence, presentations, and reports to communicate findings and recommendations.
- Provide administrative support, including minute-taking during meetings and logistical assistance during events.
- Monitor compliance through inspections and provide advice on procedural matters.
What You’ll Need
- A National Diploma (NQF 6) in Economics, Public Administration, Developmental Studies, Social Science, Business Management, or a related field recognized by SAQA.
- A minimum of 1 year of administrative experience in a stakeholder consultation environment, with a focus on communication techniques.
- Strong understanding of legislation and policies affecting MSMEs, co-operatives, and informal businesses.
- Knowledge of public policy development, regulatory review processes, and stakeholder consultation methods.
- Proficiency in research methodologies, data collection, analysis, and impact assessment.
- Excellent communication skills, both written and verbal, with strong attention to detail.
- Ability to coordinate activities and compile information across different government spheres.
How to Apply
Application forms must be hand delivered or emailed to the following Email Address: [email protected] OR hand deliver to Office No. PPS 138/143; 1234 Tulbagh Park Building; Cnr. Stanza Bopape (Church) and Jan Shoba (Duncan) Streets; Hatfield, Pretoria.
Requirements
National Diploma (NQF 6) in Economics / Public Administration / Developmental Studies / Social Science / Business Management or equivalent / related as recognised by SAQA.Minimum of 1 year of administrative experience in a stakeholder consultation environment with specific focus on communication techniques.
Knowledge and understanding of legislation, policies and regulatory frameworks applicable to MSMEs, Co-operatives and Informal Businesses, including initiatives aimed at reducing red tape and improving the ease of doing business.
Understanding of public policy development, policy analysis and regulatory review processes.
Knowledge of research methodologies, data collection, analysis and impact assessment.
Understanding of public administration and intergovernmental coordination processes.
Knowledge of stakeholder consultation, public participation and engagement processes.
Understanding of project and programme implementation, monitoring and reporting.
Knowledge and understanding of the small enterprise development environment and the factors affecting the growth and development of MSMEs, Co-operatives and Informal Businesses.
Job related skills: Research, data collection, data analysis and interpretation.
Ability to identify, analyse and document regulatory and administrative bottlenecks affecting MSMEs, Co-operatives and Informal Businesses.
Report writing, information synthesis and presentation.
Stakeholder consultation, facilitation and information-sharing techniques.
Project coordination, planning and administration.
Monitoring, evaluation and progress reporting.
Preparation 120 of evidence-based recommendations and briefing documents.
Ability to coordinate activities and compile information across national, provincial and local government spheres and other relevant stakeholders.
Job competencies: Communication (Written and Verbal), Interpersonal skills.
Attention to detail and Problem Solving.
Project Management.
Stakeholder Engagement.
Service delivery and innovation.
Networking.
Programme Design and Delivery.
Client orientation and customer focus.
Planning, organising and prioritisation.
Computer literacy (MS Office Packages), Policy Development, Project Management and a driver’s licence will be considered an added advantage.
Job Duties
Conduct research on impacting factors in support of policy or programme development inclusive of but not limited to Desktop research, literature review and primary research (research design, survey design, data collection and analysis), and ongoing analysis of the key challenges, needs, and trends.Liaise with stakeholders across government to share best practices and collect status updates on red tape reduction initiatives.
Provide support and contribute to the development of mechanisms, tools, programmes or improvement of concepts, theories and operational methods for Entrepreneurs and MSMEs inclusive of but not limited to developing SOPs, Templates and Database maintenance.
Conduct performance monitoring inspections to determine compliance.
Communicate with internal, external and colleagues; draft general correspondence such as response letters, emails, status report, presentations, memos, and submissions.
Give advice on procedural and technical-related matters to ensure compliance.
Provide general administrative and logistical support to the business unit, minute-taking during stakeholder meetings.
Logistical support during events/workshops/meetings.
etc.
Procurement of goods and services (catering, venues, etc.
).
