Unlock your potential with the Mukuru Customer Support learnership Programme 2026, a unique opportunity for South African youth to gain invaluable skills in customer service, fintech, and contact centre operations. Located in Johannesburg, Pretoria, and Cape Town, this programme offers both in-office and remote opportunities. Apply as soon as possible to secure your spot in this dynamic learning environment.
About the Opportunity
The Mukuru Customer Support Learnership is a comprehensive training programme aimed at equipping young individuals with the skills needed to excel in customer service and digital support roles. Participants will gain hands-on experience in the financial services sector, learning to navigate customer interactions and technical systems effectively.
Closing Date
Apply as soon as possible (no specific closing date provided).
Key Responsibilities
– Handle customer queries and requests efficiently.
– Support money transfer services and assist with onboarding.
– Escalate and follow up on customer issues.
– Provide accurate product and service information.
Requirements/Qualifications
– Grade 12 (Matric) or equivalent.
– Proficiency in English and one additional language such as Chewa, Mozambican Portuguese, Mandarin, Bengali, Sotho, Bemba, Shona, or Urdu.
– Advantageous skills include previous customer service experience and strong communication abilities.
Benefits
– Monthly stipend.
– Opportunity to work in a fast-growing fintech company.
– Develop in-demand skills in a multicultural environment.
Why Apply?
This learnership offers a chance to gain practical experience, develop key skills, and build a strong foundation for future employment in a rapidly evolving industry.
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