Consumer Advisor – Eastern Cape – Department Of Agriculture

About the Role

The Department of Agriculture is seeking passionate individuals for the position of Consumer Advisor, with three posts available across various districts in the Eastern Cape, specifically in Amathole, Chris Hani, and Joe Gqabi. This role plays a crucial part in enhancing consumer welfare by addressing the imbalances between consumers and service providers. By implementing consumer rights protections and regulations, you will contribute significantly to the community’s economic well-being and public service integrity.

Working in this role, you will be based in vibrant districts like Amathole and Chris Hani, where your efforts will directly impact local residents. Your responsibilities will include promoting consumer rights and navigating investigation processes, making your contribution essential in fostering fair practices within the marketplace. The importance of this position cannot be overstated; it helps ensure that consumers are informed and empowered, paving the way for a healthier economy.

About the Department

The Department of Agriculture is dedicated to promoting sustainable agricultural practices, ensuring food security, and fostering consumer protection within South Africa. Its mission encompasses a commitment to supporting farmers while safeguarding the rights of consumers, making it an integral part of the country’s public service framework. Working here means being part of a dynamic team that seeks to make a positive difference in the lives of South Africans.

What You’ll Do

• Assist consumers in understanding their rights and responsibilities.
• Implement consumer protection measures and relevant business regulations.
• Conduct investigations into consumer complaints and disputes.
• Perform essential administrative tasks to support consumer protection initiatives.
• Engage with various stakeholders to promote awareness of consumer rights.

What You’ll Need

• National Senior Certificate plus a National Diploma (NQF 6) in Law or a relevant qualification.
• 1-2 years of relevant experience in a similar role.
• Strong knowledge of the Eastern Cape Consumer Protection Act and national consumer protection legislation.
• Proficiency in problem analysis, negotiation, and effective communication.
• A valid driver’s license is required for travel within the districts.

How to Apply

Please submit your application before the closing date as late applications will not be considered.