Chief Director: Business Intelligence Management – Cape Town – Department Of Education

Chief Director: Business Intelligence Management in Cape Town with the Department of Education, a meaningful government job in South Africa

Published 4 November 2026
Closing Date 16 November 2026
Type
Opportunity

About the Role

The Chief Directorate: Business Intelligence Management is a pivotal position within the Department of Education, located in the vibrant city of Cape Town. This role is essential for ensuring the effective management of educational research, policy development, and strategic oversight in the province. By coordinating these critical functions, you will play a vital part in enhancing the educational landscape for learners across the Western Cape, positively impacting their academic outcomes and overall development.

In this role, you will not only manage line functions but also guide the development of educational knowledge and information systems that are crucial for effective decision-making. Your leadership will support a culture of innovation within the department, making a real difference in the public service sector. This is an opportunity to contribute to the continuous improvement of educational delivery, thereby serving the community and enhancing the quality of education for all.

About the Department

The Department of Education is committed to providing quality education to all learners in the Western Cape. With a focus on inclusive, accessible, and equitable education, the department aims to foster an environment where every learner can thrive and reach their full potential. Working in this department means being part of a dedicated team that strives to implement effective educational strategies, policies, and frameworks that resonate with the needs of the province’s diverse population.

Joining the Department of Education offers you the chance to engage with a mission-driven organization that values collaboration, innovation, and excellence. Your contributions will help shape the future of education in the Western Cape, making a lasting impact on the lives of learners and educators alike.

What You’ll Do

  • Manage and coordinate educational research initiatives, ensuring alignment with departmental goals.
  • Oversee the policy development process, from initiation to communication, and provide expert advice.
  • Develop and maintain knowledge management systems and ICT infrastructure to enhance operational efficiency.
  • Monitor and evaluate educational delivery performance, providing actionable insights based on data analysis.
  • Drive strategic planning and management within the Chief Directorate, ensuring compliance with relevant legislation.
  • Foster a culture of innovation and excellence in service delivery among staff members.
  • Participate in recruitment and employee development to build a high-performing team.
  • Manage budgeting processes and ensure effective financial oversight for the Chief Directorate.

What You’ll Need

  • An undergraduate qualification (NQF level 7) recognized by SAQA.
  • At least 5 years of experience at a senior management level.
  • Successful completion of the Certificate for entry into Senior Management Service (SMS).
  • Valid driver’s license.
  • In-depth knowledge of legislation, policies, and best practices relevant to education and public service.
  • Proven experience in strategic management, performance evaluation, and project management.
  • Excellent skills in financial management, including budgeting and procurement processes.
  • Strong analytical, numeracy, literacy, and computer literacy skills.

How to Apply

Please forward your application, quoting the relevant reference number, to the link quoted in the specific advertisement below.

Requirements

An undergraduate qualification (NQF level 7) as recognized by SAQA.

At least 5 years of experience at a senior management level.

Successful completion of the Certificate for entry into Senior Management Service (SMS).

Valid driver’s licence.

Knowledge: Proven knowledge of and working experience with the legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions.

Proven knowledge and understanding of information systems that aid in the management of knowledge and information pertaining to the line function.

Proven knowledge and understanding of programme and project management.

Proven knowledge and understanding of procurement and tendering processes.

Proven knowledge and understanding of policy development, and strategy management, monitoring and review processes.

Proven knowledge and understanding of modern systems of governance and administration.

Proven knowledge and understanding of public service procedures, processes and systems.

Proven 274 knowledge and understanding of the global, regional and local political, economic and social affairs impacting on the provincial government of the Western Cape.

Proven knowledge and understanding of Constitutional, legal and institutional arrangements governing the South African public sector.

Proven knowledge and understanding of public finance, human resources and discourse management processes.

Proven knowledge and understanding of the Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements.

Proven knowledge and understanding of the functioning of the province and the activities of sister departments.

Proven knowledge and understanding of the policies of the government of the day.

Basic knowledge and understanding of Labour Relations legislation and regulations.

Proven knowledge and understanding of performance management in general.

Skills: Numeracy.

Literacy.

Computer Literacy.

Language skills.

Project Management.

Accounting, Finance and Audit.

Economic, Financial and Statistical analysis.

Legal Administration.

Strategic Planning.

Job Duties

Line Management: Line management, advice and guidance in respect of the following functional areas: Plan, manage and coordinate education research: Plan required research; Manage and coordinate research; Publish and report on research findings.

Coordinate the departmental policy development process: Initiate and evaluate requests for policy development; Facilitate policy alignment within the department; Manage the policy register; Facilitate the policy communication process; Provide expert advice and support on policy development; Facilitate the legislative process of primary and secondary statutory policy.

Develop and manage education knowledge, information-, record systems and coordinate ICT: Develop and maintain WCED knowledge management and information systems; Develop and maintain record management systems; Plan, manage and coordinate ICT infrastructure and services.

Monitor and evaluate the performance of education delivery at all levels and areas of the education system: Develop and maintain a departmental framework for M&E aligned to Provincial and National M&E Frameworks i.

e WSE / SE); Provide advice in generating and developing performance and output indicators; Collate, process and analyse data for relevant performance and output indicators for transversal and departmental programmes; Ensure efficiency and effectiveness in organisational performance systems and reporting; Provide baseline / benchmark information to measure results on the programme in relation to the PSOs; Evaluate relevance, efficiency, effectiveness, impact and sustainability of departmental policies and interventions.

Strategic Management (including change management): Define and review on a continual basis the purpose, objectives, priorities and activities of the Chief Directorate.

Drive the Chief Directorate’s strategic planning process.

Drive the development and management of the strategic and business plans for the Chief Directorate.

Evaluate the performance of the Chief Directorate on a continuing basis against pre- determined measurable key objectives and standards.

Report to the Deputy Director-General on a regular basis on the activities of the Chief Directorate and on matters of substantial importance relating to Digital government and ICT.

Monitor and ensure compliance with relevant legislation and prescripts in respect of adequate and appropriate record keeping of the activities of the Chief Directorate, and of the resources (people, finances and assets) employed by it.

Foster and promote a culture of innovation within the Chief Directorate, and the Branch.

Diligently perform all duties assigned to the post of Chief Director.

People Management: Participate in the recruitment of employees in the numbers and grades appropriate to ensure the achievement of the Chief Directorate Plan.

Motivate, train and guide employees within the Chief Directorate to achieve and maintain excellence in service delivery.

Actively manage the performance, evaluation and rewarding of employees within the Chief Directorate.

Monitor information capacity building within the Chief Directorate.

Ensure involvement in the compilation of a workforce plan, a service delivery improvement programme, and an information resources plan for the Chief Directorate.

Promote sound labour relations within the Chief Directorate.

Actively manage and promote the maintenance of discipline within the Chief Directorate.

Financial Management: Manage participation in the budgeting process at Chief Directorate level.

Ensure the preparation of the Annual and Adjustment Budgets for the Chief Directorate.

Assume direct accountability for the efficient, economic and effective control and management of the Chief Directorate budget and expenditure.

Assume direct accountability 275 to ensure that the correct tender and procurement procedures are adhered to in respect of purchases for the Chief Directorate.

Assume direct accountability for ensuring contracts are managed effectively and efficiently for the Chief Directorate.

Ensure that all spending is aligned with the strategic objectives of the Chief Directorate and Department.

Report to the Deputy Director-General and relevant oversight role players/committees on all aspects of the Chief Directorate finances.

Assume overall accountability for the management, maintenance and safekeeping of the Chief Directorate.

Assume direct accountability to ensure that appropriate risk management procedures are in place and adhered to by the Chief Directorate.

Ensure that full and proper records of the financial affairs of the Chief Directorate are kept in accordance with any prescribed norms and standards.

Salary

R1 554 696 per annum (Level 14). An all-inclusive salary package consists of a basic salary, and the employer's contribution to the Pension Fund. The remainder of the package may be structured according to your personal needs

How to Apply

Please forward your application, quoting the relevant reference number, to the link quoted in the specific advertisement below. This link requires applicants to use a Google account. Applications must be submitted with two (2) attachments: 1. A Z83 Form (2021 version), obtainable from the DPSA website (Z83 editable) and 2. A recently updated comprehensive Curriculum Vitae. If either or all of these two attachments are not submitted, the applicant’s application will be disqualified. Each post advert must be accompanied by its own application form for employment and must be fully completed, initialed, dated and signed by the applicant. For Enquiries: Mr S Abrahams Tel No: (021) 467 2051