Assistant Director: User Demand Management – Cape Town – Department Of Public Works And Infrastructure

About the Role

The Department of Public Works and Infrastructure is seeking a dedicated Assistant Director: User Demand Management to join their team at the Cape Town Regional Office. This pivotal role is designed to enhance the delivery of accommodation services for client departments, ensuring that public service infrastructure meets the needs of the community. By facilitating effective communication and managing service agreements, you will play a crucial part in optimizing the use of state-owned properties, ultimately supporting the broader mission of government jobs in South Africa.

As an Assistant Director, your contributions will directly impact the efficiency of service delivery within the public sector. You will engage with various stakeholders, including client departments and service providers, to ensure that all accommodation requirements are met with diligence and integrity. This role is essential not only for the smooth operation of government facilities but also for fostering a supportive environment that prioritizes community welfare in Cape Town.

About the Department

The Department of Public Works and Infrastructure is committed to delivering quality infrastructure and accommodation services that enhance the functionality of government operations. With a focus on sustainable development, the department aims to maintain and improve public assets while ensuring compliance with regulations and best practices. Working here means being part of a team that plays a significant role in shaping the built environment and contributing to the overall effectiveness of public service in South Africa.

What You’ll Do

• Apply relevant policies and best practices to ensure adherence to user demand management regulations.
• Facilitate the delivery of accommodation services for client departments.
• Manage and monitor the budget and expenditure levels of client departments.
• Supervise staff to ensure effective service delivery.
• Act as the contact point between the National Department of Public Works & Infrastructure and designated client departments.
• Oversee the implementation of programmes related to leased accommodation and maintenance services.
• Assist client departments in formulating accommodation requirements and budget plans.
• Compile and report on accommodation-related information for client departments.
• Conduct site visits to optimize the use of state-owned properties.
• Facilitate regular meetings with client departments to address concerns and provide updates.

What You’ll Need

• A minimum of a three-year tertiary qualification (NQF Level 06) in Public Administration, Management, or a related field.
• At least three years of relevant experience in stakeholder engagement or coordination within the property sector.
• Valid driver’s license and willingness to travel as required.
• Strong planning, program management, and client relation skills.
• Knowledge of the built environment, including relevant regulations and financial management.
• Excellent organizational and interpersonal skills, with a proactive approach to problem-solving.
• Advanced computer literacy and the ability to work under pressure.

How to Apply

For Cape Town Regional Office: Email your application as per the instructions below.